Map asset and CI fields
When you map the asset and CI fields, synchronization happens both ways. Changes to either the asset or CI record are updated to the logically mapped record. You can synchronize custom mappings and mappings provided with the base instance.
Avant de commencer
Remarque :
If you upgraded from a prior release and customized the
AssetAndCISynchronizer script include before the upgrade,
you must overwrite the customization and then recreate the custom
mappings.
Pourquoi et quand exécuter cette tâche
You can conditionally map the fields for synchronization. For example, you can map the Location field only for a hardware asset and not for a software asset. So when an asset is updated, the Location field is synchronized only for the hardware asset.
Remarque :
You can't map the asset and CI fields if the asset value is present only in the Hardware [alm_hardware] table and not in the Asset [alm_asset] table.