Reject multiple major incident candidates using the Actions menu

You can reject one or more major incident candidates using the Actions menu. If you decide that the candidates do not qualify to be major incidents, then you can reject multiple candidates at once and provide the rejection reason.

Before you begin

Role required: major_incident_manager

Procedure

1. Navigate to All > Incident > Major Incidents > Candidates.
2. Select the candidates that you need to reject.
3. On the Actions menu, select Reject Major Incident Candidate.

   

4. On the Rejection Reason dialog box, enter the reason why you decided not to accept the candidates as major incident.
5. Select Reject.
   The major incident candidates are rejected.