Enterprise Architecture (formerly APM) Cloud Assessment Scoring Profile

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Enterprise Architecture (formerly APM) Cloud Assessment Scoring Profile

    The Cloud Assessment scoring profile within the Enterprise Architecture application helps ServiceNow customers evaluate business applications for their readiness to migrate to the cloud. It provides a structured, indicator-based approach to assess various critical attributes of business applications that impact cloud migration decisions.

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    Key Features

    • Multiple Indicators: The profile uses a variety of indicators calculated annually to assess different aspects of each business application, such as strategic importance, data classification, cloud version availability, core architecture status, business criticality, regulatory implications, integration complexity, and user base size.
    • Indicator Calculation: Each indicator is derived from specific fields within the cmdbcibusinessapp table using custom scripts, ensuring that the scoring reflects the most relevant and up-to-date application data.
    • Composite Scores: Two important aggregate scores are calculated:
      • Business Impact: Combines core architecture, strategic importance, and business criticality indicators to evaluate the overall impact of the application on the business.
      • Cloud Readiness: Combines data classification, cloud version availability, integration complexity, and regulatory implications to measure how ready the application is for cloud migration.
    • Cloud Readiness Assessment: Incorporates assessment instances (such as survey data) linked to each business application to provide an additional readiness score.

    Key Outcomes

    By leveraging this scoring profile, ServiceNow customers can:

    • Gain a comprehensive, quantifiable understanding of each business application’s suitability for cloud migration.
    • Identify applications with higher business impact and understand their strategic importance in planning migration efforts.
    • Evaluate technical and regulatory factors affecting cloud readiness, enabling better prioritization and risk mitigation.
    • Utilize consistent, data-driven insights from the Enterprise Architecture product to support cloud migration strategies and decision-making processes.

    The Cloud Assessment scoring profile in Enterprise Architecture helps you to evaluate a business application for its cloud migration readiness.

    Indicator for Enterprise Architecture Cloud Assessment Scoring Profile

    Indicator name Frequency Type Source How is it calculated Description
    Strategic Importance Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Emergency tier (emergency_tier) field of the business application record. Evaluates the emergency tier of the business application.
    Data Classification Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Data classification (data_classification) field of the business application record. Evaluates data classification of the business application.
    Cloud Version Available Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Cloud version available (cloud_version_available) field of the business application record. Evaluates if there is an available version of this application that fits cloud deployment.
    Core Architecture Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Core architecture (core_architecture) field of the business application record. Evaluates if this business application is part of the core architecture.
    Business Criticality Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Business criticality (business_criticality) field of the business application record. Evaluates the business criticality of the business application.
    Regulatory Implications Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Regulatory implications (regulatory_implications) field of the business application record. Evaluates the regulatory implications of the business application.
    Business Impact Year Indicators Not applicable
    Calculated from the sum of the following indicators:
    • Core architecture (core_architecture)
    • Strategic importance (emergency_tier)
    • Business criticality (business_criticality)
    		 Evaluates the business impact score for the business application, based on other indicators.
    Cloud Readiness Year Indicators Not applicable
    Calculated from the sum of the following indicators:
    • Data classification (data_classification)
    • Cloud version available (cloud_version_available)
    • Complexity of integration (integration_complexity)
    • Regulatory implications (regulatory_implications)
    		 Evaluates the cloud readiness score for the business application based on other indicators.
    Complexity of Integration Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Integration complexity (integration_complexity) field of the business application record. Evaluates the complexity of integration to the business application.
    User Base Year Custom Script Enterprise Architecture product. cmdb_ci_business_app table Calculated from the User base (user_base) field of the business application record. Evaluates the user base of the business application.
    Cloud Readiness Assessment Year Assessments Enterprise Architecture product. cmdb_ci_business_app table Calculated from the Assessment instances of the business application record. Evaluates the cloud readiness assessment score (based on a survey).