List view of application rationalization
Summarize
Summary of List View of Application Rationalization
The List View of Application Rationalization allows Enterprise Architects to view all business applications and their associated indicator scores in a high-level format. This view is essential for analyzing applications within your enterprise architecture landscape and enables side-by-side comparisons of application scores across various dimensions.
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Key Features
- Custom Indicators: Users can create custom application indicators, which will appear as new columns in the List View. These indicators must be attached to the default application profile to be displayed.
- Fiscal Period Selection: Indicator scores are shown according to the latest fiscal period by default, with the option to select a different period saved for future visits.
- Application Details: Clicking on a business application name or the expand row icon reveals associated demands and projects, allowing for modifications as needed.
- Indicator Scores: Users can view actual and normalized indicator scores, enabling easier comparison across applications.
- Export Options: The data can be exported to Microsoft Excel or CSV for further analysis.
Key Outcomes
Utilizing the List View enhances your ability to manage and rationalize applications effectively, ensuring you can make informed decisions based on comprehensive indicator scores and application details. It allows for efficient tracking, editing, and reporting of business applications, aligning with enterprise strategy and performance metrics.
As an Enterprise Architect, you can view the list of all business applications. The List view enables you to see high-level information on all your business applications and all the indicator scores that are attached to them.
Overview of the list view
The list view of application rationalization enables you to view all available applications based on your scoring profile, in your enterprise architecture landscape. For details, see Configure scoring profiles.
You can perform side-by-side comparison of application scores and indicators across multiple dimensions.
- The created indicator must also be attached to the default application profile. For information on how to attach new profile indicators with a scoring profile, see Attach a profile indicator with an application scoring profile.
- If the created indicator isn’t displayed in the list, verify that the indicator is active. For information on how to activate an indicator, see Activate or turn off an application or capability indicator.
All the indicator scores are displayed according to the latest fiscal period, by default. You can also select a different fiscal period from the Scores for fiscal period list. Your fiscal period preferences are saved and applied the next time you visit the page.
The latest fiscal period is derived from the apm_app_indicator_score list. The duration of a fiscal period is derived from the system property com.glide.fiscal_calendar.fiscal_unit.
You can select the name of a business application to open it and view its associated details. Also, you can select the expand row icon (
) to see the demands and projects associated with that business application. On selecting a demand or a project, its details are displayed. You can modify business application details and its associated demand and project
details, as required.
Business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization List view page. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property.
You can also generate insights into business applications using Now Assist. For information, see Generate insights into business applications.
View and compare actual and normalized indicator scores
You can view the actual indicator scores for a business application on the list view page and compare them with the normalized scores. Actual scores refer to the raw value of the indicator as captured from its source. These values aren’t scaled and can vary widely across applications, depending on the underlying data.
The normalized score refers to the scaled value of an indicator, derived from the actual score using a normalization formula. This enables all indicator scores to fit into a common range. Normalized scores ensure comparability across different indicators with varying units and ranges.
To view the actual scores of indicators, select the data visibility icon (
) and then enable the Show actual score data toggle.
The actual indicator scores and their normalized values for business applications are displayed. For example, the actual column for the Number of Incidents indicator displays the actual number of incidents associated with the business application during the selected fiscal period.
Your display preferences are saved and applied the next time you visit the page.
Actions available on the list view page
You can perform the following from the list view page:
- Edit business application details. For more information, see Edit business application details in list view.
- Create a demand for a business application. For more information, see Create a demand using the list view.
- Set the planned disposition of a business application. For more information, see Set the planned disposition of a business application.
- Add the business application lifecycle data. For more information, see Add business application lifecycle data using the list view.
- You can add or hide the displayed columns according to your requirement by selecting the Personalize icon (
). Your display preferences are saved and applied the next time you visit the page. - Export the list view data to Microsoft Excel or CSV. For more information, see Export application rationalization data to Excel or CSV.