Components installed with Enterprise Asset Management for Providers
Several types of components are installed with activation of the com.sn_eam_provider plugin, including user roles, applications, and tables.
Roles installed
| Role title [name] | Description | Contains roles |
|---|---|---|
|
Provider asset manager [sn_eam_provider.provider_asset_manager] |
Manages all DaaS-related activities, including the fulfillment of Return Merchandise Authorization (RMA) requests. |
|
|
Provider asset technician [sn_eam_provider.provider_asset_technician] |
Performs tasks related to DaaS assets. | sn_eam.asset_technician |
Applications installed
| Name | Description |
|---|---|
| ITAM Common forDaaS (sn_daas_common) | Provides asset management services to DaaS providers, vendors, and manufacturers to support their DaaS offerings. |
Tables installed
| Table | Description |
|---|---|
|
RMA response [sn_daas_common_rma_response_order] |
Information about your RMA response orders, including the originating account and the delivery address. |
|
RMA response order line [sn_daas_common_rma_response_orderline] |
Information about each asset that is associated with your RMA response orders, including the model of the asset. |
|
Inbound asset order [sn_itam_common_inbound_asset_order] |
Information about your inbound asset orders, including the originating account and the delivery address. |
|
Inbound asset order line [sn_itam_common_inbound_asset_orderline] |
Information about each asset that is associated with your inbound asset orders, including the model of the asset. |