Create a task rate card in Hardware Asset Workspace

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Create a task rate card to define the type of task and the method of calculating the associated costs.

    Avant de commencer

    Role required: asset_admin

    Activate the ServiceNow® Cost Management (com.snc.cost_management) plugin. For more information, see Activate Cost Management.

    Procédure

    1. Navigate to Workspaces > Hardware Asset Workspace > Asset operations > TCO configuration > Task rate card.
    2. Select New.
    3. On the form, fill in the fields.
      Tableau 1. Create New Task Rate Card
      Field Description
      Name Purpose of the rate card.
      Use time worked

      Option for forcing the rule to calculate the task cost based on the related task time worked entries.

      By default, a flat rate for each task is defined in the Task rate field.
      Table The type of tasks the rate card applies to.
      Active Option to determine if the rate card is actively used.
      Task rate Rate of the task, with a currency list.

      To add a new currency, use the Edit link.
      Default labor rate The default hourly rate to apply to the time worked entries if the worker doesn’t have a labor rate card.

      This field appears only when Use time worked is selected.
      Order Order in which the task rate card applies to the same task.

      When more than one task rate card applies to the same task, the one with the lowest order is used.
      Set conditions Filter to run on the table selected to determine whether this rate card applies to a given task. This field uses the Condition Count Widget to preview what records would be returned by the conditions.
    4. Select Save.

    Résultats

    After a task rate card is defined for a task, expense lines are created by the Use time worked value. When you select the Use time worked field for a task rate card, the time worked records created against users and labor rate are used to calculate expense lines. For more information, see Process task rate cards.