Getting instance assistance

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Get assistance for common issues accessing an instance and give feedback.

    If you cannot access your PDI or get the Your instance is currently offline page, your PDI may be in the process of waking up from hibernation or your PDI just completed patching and needs to restart. Your PDI should be available within five minutes.

    If your PDI is not available after five minutes, sign in to the Developer Site, select the arrow next to your avatar, and check the My Instance page to see if your PDI is still undergoing maintenance.