Create a compatibility rule

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a compatibility rule in the product catalog to define the horizontal relationships between your product, service, and resource specifications.

    Before you begin

    Role required: sn_prd_pm.product_catalog_manager, sn_prd_pm_adv.catalog_creator

    Procedure

    1. In the CSM Configurable Workspace, select the List view.
    2. Navigate to Rules > Compatibility Rule.
    3. Select New, and then fill in the fields.
      Table 1. Create Compatibility Rule form
      Field Description
      Number System-assigned number for the compatibility rule.
      Name Name of the compatibility rule.
      Description Description of the compatibility rule.
      State State of the compatibility rule:
      Draft (Default)
      Unpublished draft compatibility rule that is created when you fill in the fields and submit the compatibility rule.
      Published
      Published compatibility rule that is created when you formally publish it after defining the source and target specifications for a product, service, or resource.
      Note:
      Only published compatibility rules are considered for the order capture and fulfillment process.
      Archived
      Compatibility rule that is no longer used in the product catalog.
      Rule Name of the compatibility rule based on the source configuration. Displays when the rule is saved.
    4. In the Source Configuration section, select the product specification to be the source of the compatibility rule.
    5. In the Available columns section, select the characteristics.
      The selected characteristics are displayed in the Selected columns section.
    6. Select Save.
    7. In the Conditions section, use the condition builder to create one or more conditions to specify the characteristic options used in the compatibility rule.
    8. Select Save.

    What to do next

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