Notification configuration for

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use Notification feature to customize the notification behavior of

    Table 1. Notifications setting configuration form
    Field Description
    Enable pop-up notifications from the launcher icon Option to enable in-app pop-up notification alert message in real-time or
    Enable notification sounds Option to get notified via in-app notification alert sound.
    Enable notifications on the browser tab Option to get the notification alert on the browser tab when the concerned web page is not opened.
    Enable user behavior tracking

    Option for enabling the collection of user experience analytics from users of your .

    This option is available only if you activate the Service Portal Analytics plugin (com.glide.service-portal.analytics) in your instance.

    For more information on using the , see .

    Note:
    If you update your module name after user behavior tracking is enabled, the dashboard would show the original module name, not the updated name.