Approve a registration request with an invalid registration code

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Approve a registration request from a user that was submitted from the Customer Service Portal with an invalid registration code.

    Before you begin

    Role required: sn_customerservice.customer_admin

    Procedure

    1. Navigate to All > Customer Service > Administration > Pending Contact Registrations.
    2. Select a registration request with a state of Pending.
    3. Select an Account for the requester.
    4. Click Update.
      The registration request is sent to the customer administrator of the assigned account.