Document Intelligence properties

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Document Intelligence properties Enable AI experiences

    Document Intelligence (DocIntel) system properties dictate how the application behaves, allowing users to customize their experience. The DocIntel Manager (sndocintel.manager) is responsible for modifying these properties. Version 3.0 introduces new and updated properties, enhancing functionality compared to version 2.4.

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    Key Features

    • Customization of UI Elements: Users can set default widths for the sidebar and thumbnail panels, as well as image fitting options for document viewers.
    • Recommendation Settings: Control the visibility of exact match options, candidate scores, and warning thresholds for low-score recommendations.
    • Threshold Settings: Define minimum score thresholds for autofill and straight-through processing of document tasks.
    • Document Classifier Training: Establish the frequency of training for document classifiers to maintain optimal performance.

    Key Outcomes

    By managing these properties, ServiceNow customers can enhance the Document Intelligence application’s usability, ensuring it aligns with their operational needs. Adjusting settings allows for improved accuracy in document processing and a more tailored user experience, ultimately leading to increased efficiency in handling document tasks.

    Document Intelligence (DocIntel) system properties control the behavior of the Document Intelligence application.

    The DocIntel Manager (sn_docintel.manager) can modify the system properties for DocIntel.

    Note:

    Document Intelligence 3.0 includes new and updated system properties. For more detail about the upgrade, see Upgrade to Document Intelligence 3.0 or later from version 2.4 or earlier.

    Table 1. Document Intelligence 2.4- system properties
    Property name Description Values
    sn_docintel.default_field_sidebar_width The default sidebar width for the document fields panel in the Document Intelligence workspace.

    Allowed: Format of [integer]px

    Default: 416px
    sn_docintel.default_image_fit

    The default image fit for the document panel viewer in the Document Intelligence workspace.

    Allowed: fit_to_page, fit_to_width

    Default: fit_to_page
    sn_docintel.default_thumbnail_sidebar_width The default thumbnail sidebar width for the navigation panel in the Document Intelligence workspace.

    Allowed: Format of [integer]px

    Default: 167px
    sn_docintel.field_sidebar_layout_position The layout position for the document fields panel in the Document Intelligence workspace, in relation to the document fields panel sidebar.

    Allowed: right, left

    Default: right
    sn_docintel.show_exact_match_option Show the exact match option for each field in the document fields panel in the Document Intelligence workspace.

    Allowed: true, false

    Default: true
    sn_docintel.show_candidate_score Show confidence scores on the recommendations selection menu in the document fields panel in the Document Intelligence workspace.

    Allowed: true, false

    Default: true
    sn_docintel.warning_score_threshold Threshold used to show the warning icon for low-score recommendations in the document fields panel in the Document Intelligence workspace.

    Allowed: Number between 0.0 and 1.0

    Default: 0.7
    sn_docintel.autofill_threshold Minimum score threshold required to auto-fill recommendations.

    Allowed: Number between 0.0 and 1.0

    Default: 0.0
    sn_docintel.straight_through_processing_threshold Minimum score threshold required for straight-through processing of a document task.

    Allowed: Number between 0.0 and 1.0

    Default: 1.0
    Table 2. Document Intelligence 3.0+ system properties
    Property name Description Values
    glide.platform_ml_di.doc_classifier. days_between_trainings

    Document classifier property

    Minimum number of days between trainings for a given document classifier use case.

    		 Default: 30
    glide.platform_ml_di.doc_data_extractor. warning_score_threshold

    Document extraction property

    Threshold used to show the warning icon for low-score recommendations in the document fields panel in the Document Intelligence workspace.

    Allowed: Number between 0.0 and 1.0

    Default: 0.7
    glide.platform_ml_di.doc_data_extractor. straight_through_processing_threshold

    Document extraction property

    Minimum score threshold required for straight-through processing of a document task.

    Allowed: Number between 0.0 and 1.0

    Default: 1.0
    glide.platform_ml_di.doc_data_extractor. show_exact_match_option

    Document extraction property

    Show the exact match option for each field in the document fields panel in the Document Intelligence workspace.

    Allowed: true, false

    Default: true
    glide.platform_ml_di.doc_data_extractor. show_candidate_score

    Document extraction property

    Show confidence scores on the recommendations selection menu in the document fields panel in the Document Intelligence workspace.

    Allowed: true, false

    Default: true
    glide.platform_ml_di.doc_data_extractor. field_sidebar_layout_position

    Document extraction property

    The layout position for the document fields panel in the Document Intelligence workspace, in relation to the document fields panel sidebar.

    Allowed: right, left

    Default: right
    glide.platform_ml_di.doc_data_extractor. default_thumbnail_sidebar_width

    Document extraction property

    The default thumbnail sidebar width for the navigation panel in the Document Intelligence workspace.

    Allowed: Format of [integer]px

    Default: 167px
    glide.platform_ml_di.doc_data_extractor. default_image_fit

    Document extraction property

    The default image fit for the document panel viewer in the Document Intelligence workspace.

    Allowed: fit_to_page, fit_to_width

    Default: fit_to_page
    glide.platform_ml_di.doc_data_extractor. default_field_sidebar_width

    Document extraction property

    The default sidebar width for the document fields panel in the Document Intelligence workspace.

    Allowed: Format of [integer]px

    Default: 416px
    glide.platform_ml_di.doc_data_extractor. autofill_threshold

    Document extraction property

    Minimum score threshold required to auto-fill recommendations.

    Allowed: Number between 0.0 and 1.0

    Default: 0.01
    glide.platform_ml_di.doc_data_extractor. draw_tool_enable

    This property is used to enable or disable draw tool features for table extraction.

    Allowed: true, false

    Default: true