Playbook generation

  • Release version: Washingtondc
  • Updated March 25, 2024
  • 1 minute to read

    • Now Assist for Creator includes the playbook generation skill. Playbook generation gives generative AI capabilities to playbook authors, who can provide text directions to create a playbook outline with placeholder activities.

    Overview

    Playbook generation is a skill installed with the Now Assist for Creator (sn_now_creator) application. You can install this application from the ServiceNow Store website.

    Access the playbook generation skill when creating a new playbook in Workflow Studio.


    You have the option to build a playbook with Now Assist in Workflow Studio, or to build one from scratch.

    For more information, see Playbook Assist.

    Note:
    Playbook authors must be assigned the now.assist.creator role to use playbook generation. See Playbook Assist roles for more information.

    Availability

    This skill is available in the workflow and product listed below.

    Table 1. Now Assist products and workflows
    Workflow Product
    Creator Now Assist for Creator