NowAnalyticsServiceDelegate protocol - iOS

  • Release version: Yokohama
  • Updated January 30, 2025
  • 5 minutes to read
  • The NowAnalyticsServiceDelegate protocol provides callback functions that provide information about the starting and ending of a user session and screen change detection.

    NowAnalyticsServiceDelegate - nowAnalyticsDidDetectScreen( _ sessionId: String)

    Notifies when a screen change is detected. The screen name is detected from the navigation bar. If that is not possible, it is the viewController subclass name.

    Table 1. Parameters
    Name Type Description
    screenName String Name of the screen to detect whether there is any change.
    Table 2. Returns
    Type Description
    String Custom name to use to override the passed screenName.

    This example shows how to define a delegate class for NowAnalyticsServiceDelegate.

    import NowAnalytics
    
    // Initialize the Analytics SDK
    NowAnalytics.configure(for: URL(string: "https://my.instance.service-now.com")!)
    
    // Define a delegate class for NowAnalyticsServiceDelegate
    class NowAnalyticsDelegate: NowAnalytics.NowAnalyticsServiceDelegate {
      func nowAnalyticsSessionShouldStart() -> Bool {
        // Session is about to start, return true to allow session to start
        return true
      }
    
      func nowAnalyticsSessionDidStart(_ sessionId: String) {
        // Session was started
      }
    
      func nowAnalyticsSessionShouldEnd(_ sessionId: String) -> Bool {
        // Session is about to end, return true to allow session to end
        return true
      }
    
      func nowAnalyticsSessionDidEnd(_ sessionId: String) {
        // Session was ended
      }
    
      func nowAnalyticsDidDetectScreen(_ screenName: String) -> String? {
        // Example of skipping specific screen detection
        if (screenName == "LoginViewController") {
          return nil
        }
    
        // Example of appending a prefix for every screen detected
        return "MyApp_" + screenName
      }
    }
    
    // Register delegate
    private var analyticsDelegate = NowAnalyticsDelegate()  // Keep ref of delegate
    NowAnalytics.sharedAnalyticsService.setDelegate(analyticsDelegate)

    NowAnalyticsServiceDelegate - nowAnalyticsSessionDidEnd( _ sessionId: String)

    Notifies when the specified session has ended.

    This is a callback function that gets called when the specified session actually ends.

    Table 3. Parameters
    Name Type Description
    sessionId String Unique identifier of the session to check.
    Table 4. Returns
    Type Description
    None

    This example shows how to define a delegate class for NowAnalyticsServiceDelegate.

    import NowAnalytics
    
    // Initialize the Analytics SDK
    NowAnalytics.configure(for: URL(string: "https://my.instance.service-now.com")!)
    
    // Define a delegate class for NowAnalyticsServiceDelegate
    class NowAnalyticsDelegate: NowAnalytics.NowAnalyticsServiceDelegate {
      func nowAnalyticsSessionShouldStart() -> Bool {
        // Session is about to start, return true to allow session to start
        return true
      }
    
      func nowAnalyticsSessionDidStart(_ sessionId: String) {
        // Session was started
      }
    
      func nowAnalyticsSessionShouldEnd(_ sessionId: String) -> Bool {
        // Session is about to end, return true to allow session to end
        return true
      }
    
      func nowAnalyticsSessionDidEnd(_ sessionId: String) {
        // Session was ended
      }
    
      func nowAnalyticsDidDetectScreen(_ screenName: String) -> String? {
        // Example of skipping specific screen detection
        if (screenName == "LoginViewController") {
          return nil
        }
    
        // Example of appending a prefix for every screen detected
        return "MyApp_" + screenName
      }
    }
    
    // Register delegate
    private var analyticsDelegate = NowAnalyticsDelegate()  // Keep ref of delegate
    NowAnalytics.sharedAnalyticsService.setDelegate(analyticsDelegate)

    NowAnalyticsServiceDelegate - nowAnalyticsSessionDidStart( _ sessionId: String)

    Notifies when the specified session has started.

    This is a callback function that gets called when the specified session actually starts.

    Table 5. Parameters
    Name Type Description
    sessionId String Unique identifier of the session to check.
    Table 6. Returns
    Type Description
    Boolean Flag that indicates that the session is starting.
    Valid values:
    • true: Session is starting
    • false: Session is not starting

    This example shows how to define a delegate class for NowAnalyticsServiceDelegate.

    import NowAnalytics
    
    // Initialize the Analytics SDK
    NowAnalytics.configure(for: URL(string: "https://my.instance.service-now.com")!)
    
    // Define a delegate class for NowAnalyticsServiceDelegate
    class NowAnalyticsDelegate: NowAnalytics.NowAnalyticsServiceDelegate {
      func nowAnalyticsSessionShouldStart() -> Bool {
        // Session is about to start, return true to allow session to start
        return true
      }
    
      func nowAnalyticsSessionDidStart(_ sessionId: String) {
        // Session was started
      }
    
      func nowAnalyticsSessionShouldEnd(_ sessionId: String) -> Bool {
        // Session is about to end, return true to allow session to end
        return true
      }
    
      func nowAnalyticsSessionDidEnd(_ sessionId: String) {
        // Session was ended
      }
    
      func nowAnalyticsDidDetectScreen(_ screenName: String) -> String? {
        // Example of skipping specific screen detection
        if (screenName == "LoginViewController") {
          return nil
        }
    
        // Example of appending a prefix for every screen detected
        return "MyApp_" + screenName
      }
    }
    
    // Register delegate
    private var analyticsDelegate = NowAnalyticsDelegate()  // Keep ref of delegate
    NowAnalytics.sharedAnalyticsService.setDelegate(analyticsDelegate)

    NowAnalyticsServiceDelegate - nowAnalyticsSessionShouldEnd( _ sessionId: String)

    Notifies when the specified session is about to end.

    This is a callback function that gets called when the specified session is about to end.

    Table 7. Parameters
    Name Type Description
    sessionId String Unique identifier of the session to check.
    Table 8. Returns
    Type Description
    Boolean Flag that indicates that the session is ending.
    Valid values:
    • true: Session is ending
    • false: Session is not ending

    This example shows how to define a delegate class for NowAnalyticsServiceDelegate.

    import NowAnalytics
    
    // Initialize the Analytics SDK
    NowAnalytics.configure(for: URL(string: "https://my.instance.service-now.com")!)
    
    // Define a delegate class for NowAnalyticsServiceDelegate
    class NowAnalyticsDelegate: NowAnalytics.NowAnalyticsServiceDelegate {
      func nowAnalyticsSessionShouldStart() -> Bool {
        // Session is about to start, return true to allow session to start
        return true
      }
    
      func nowAnalyticsSessionDidStart(_ sessionId: String) {
        // Session was started
      }
    
      func nowAnalyticsSessionShouldEnd(_ sessionId: String) -> Bool {
        // Session is about to end, return true to allow session to end
        return true
      }
    
      func nowAnalyticsSessionDidEnd(_ sessionId: String) {
        // Session was ended
      }
    
      func nowAnalyticsDidDetectScreen(_ screenName: String) -> String? {
        // Example of skipping specific screen detection
        if (screenName == "LoginViewController") {
          return nil
        }
    
        // Example of appending a prefix for every screen detected
        return "MyApp_" + screenName
      }
    }
    
    // Register delegate
    private var analyticsDelegate = NowAnalyticsDelegate()  // Keep ref of delegate
    NowAnalytics.sharedAnalyticsService.setDelegate(analyticsDelegate)

    NowAnalyticsServiceDelegate - nowAnalyticsSessionShouldStart( _ sessionId: String)

    Notifies whether the specified session is about to start.

    This is a callback function that gets called when the specified session is about to start.

    Table 9. Parameters
    Name Type Description
    sessionId String Unique identifier of the session to check.
    Table 10. Returns
    Type Description
    None

    This example shows how to define a delegate class for NowAnalyticsServiceDelegate.

    import NowAnalytics
    
    // Initialize the Analytics SDK
    NowAnalytics.configure(for: URL(string: "https://my.instance.service-now.com")!)
    
    // Define a delegate class for NowAnalyticsServiceDelegate
    class NowAnalyticsDelegate: NowAnalytics.NowAnalyticsServiceDelegate {
      func nowAnalyticsSessionShouldStart() -> Bool {
        // Session is about to start, return true to allow session to start
        return true
      }
    
      func nowAnalyticsSessionDidStart(_ sessionId: String) {
        // Session was started
      }
    
      func nowAnalyticsSessionShouldEnd(_ sessionId: String) -> Bool {
        // Session is about to end, return true to allow session to end
        return true
      }
    
      func nowAnalyticsSessionDidEnd(_ sessionId: String) {
        // Session was ended
      }
    
      func nowAnalyticsDidDetectScreen(_ screenName: String) -> String? {
        // Example of skipping specific screen detection
        if (screenName == "LoginViewController") {
          return nil
        }
    
        // Example of appending a prefix for every screen detected
        return "MyApp_" + screenName
      }
    }
    
    // Register delegate
    private var analyticsDelegate = NowAnalyticsDelegate()  // Keep ref of delegate
    NowAnalytics.sharedAnalyticsService.setDelegate(analyticsDelegate)