REST API reference Release version: Yokohama Updated January 30, 2025 1 minute to readUse REST interfaces to access data on your instance. Account APIThe Account API provides endpoints to retrieve Customer Service Management (CSM) account records.ActivitySubscriptions APIThe ActivitySubscriptions API provides endpoints to retrieve Activity entities from the Subscriptions and Activity Feed Framework.Agent Client Collector APIThe Agent Client Collector API provides endpoints to manage actions on available agents and managing policies.Agent Mapping APIThe Agent Mapping API provides an endpoint to map external agent IDs from Contact Center as a Service (CCaaS) systems to internal agent IDs in the ServiceNow AI Platform.Aggregate APIThe Aggregate API provides endpoints that allow you to compute aggregate statistics about existing table and column data.AI Assets APIAI Assets API provides endpoints to retrieve, update, and create several types of AI assets, such as systems, data sets, prompts, and models.AI Search External User Mapping APIThe AI Search External User Mapping API provides endpoints that enable ingestion of user mapping information from external sources into the ServiceNow® AI Search application's index.Alarm Management Open APIThe Alarm Management Open API provides endpoints to create, update, and retrieve data from the Events [em_event] and Alert [em_alert] tables.AP Invoice APIAllows external systems, such as those used by vendors, to securely submit invoices directly into an accounts payable system in a structured and automated manner.Application Service APIThe Application Service API provides endpoints that enable you to create, modify, and update application services.Appointment APIThe Appointment API provides endpoints for interacting with the appointment booking application. Use this API to book and reschedule appointments, check available appointment slots, and fetch appointment booking configuration details.Appointment Open APIThe Appointment Open API is a telecommunication API that allows you to interact with the appointment booking application. Use this API to book appointments and search available time slots.Attachment APIThe Attachment API provides endpoints that allow you to upload and query file attachments.Automation Center APIThe Automation Center API provides endpoints to create and update data related to robots, processes, and execution jobs. By leveraging this API, you can integrate and reflect details from your automation workflows into the Automation Center dashboard.AWA Agent APIThe AWA (Advanced Work Assignment) Agent API provides endpoints to manage agent presence, channel availability, and workload.AWA Agent Consult APIHandles agent consult work items.AWA Inbox Actions APIThe AWA Inbox Actions API provides endpoints to accept or reject a work item on behalf of an agent. This API also retrieves reject reasons for rejected work items.AWA Manual Assignment APIThe AWA Manual Assignment API provides an endpoint to manually assign available work items to available Advanced Work Assignment (AWA) agents.AWA Offer Work APIThe AWA Offer Work API provides an endpoint to assign or transfer work items to agents.AWA Routing APIThe AWA Routing API provides endpoints to route a document to a queue.Batch APIThe Batch API provides endpoints to send a single request containing multiple REST API calls, and returns a stream of response payloads.Case APIThe Case API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) case records.CCCIF Media Resource APIThe Custom Chat Chatbot Interoperability Framework (CCCIF) Media Resource API provides endpoints that enable a primary bot to upload attachments to the associated ServiceNow instance.CdmApplicationsApiThe CdmApplicationsApi provides endpoints that enable you to uploadzoominsoftware.io/utah-devops/ configuration data to the component, collection, deployable, and component variable folders found in the DevOps Config Workspace UI. It also has endpoints that enable you to export deployable configuration data to your DevOps pipeline and manage shared components and shared applications.CdmChangesetsApiThe CdmChangesetsApi provides endpoints that enable you to manage changesets.CdmEditorApiThe CdmEditorApi provides endpoints that enable you to create nodes, update nodes, include existing nodes under other nodes, delete nodes, and retrieve nodes and node includes.CdmPoliciesApiThe CdmPoliciesApi provides endpoints that enable you to manage policy mappings of deployables in Configuration Data Management (CDM). Policies that are properly mapped to a deployable are executed when a snapshot of the deployable is validated.CdmSharedLibraryApiThe CdmSharedLibraryApi provides endpoints that enable you to create and manage shared libraries and shared components. It also has endpoints that enable you to upload and export the configuration data of a shared component.CdmSnapshotApiThe CdmSnapshotApi provides endpoints that enable you to publish, unpublish, and re-validate snapshots in Configuration Data Management (CDM).CdmVersionApiThe CdmVersionApi provides endpoints that enable you to publish, unpublish, and export versions (snapshots) in Configuration Data Management (CDM) for shared components under shared libraries.Change Management APIThe Change Management API provides endpoints that enable third-party application integration with the ServiceNow Change Management process.CI Lifecycle Management APIThe CI Lifecycle Management API provides endpoints to manipulate configuration item (CI) operational states and apply CI actions.Cloud Runner Test Generation REST APIManages test job generation to be executed in a cloud runner for Automated Test Framework (ATF).Cloud Runner Test Runner REST APIManages tests to be executed in a cloud runner for Automated Test Framework (ATF).Cloud Runner Test User REST APIManages test user jobs to be executed in a cloud runner for Automated Test Framework (ATF).Cloud Services Catalog APIThe Cloud Services Catalog API provides methods related to Day-1 (provisioning) and Day-2 (modification) operations available in the Cloud Services Catalog, such as creating cloud service stacks and calling resource operation requests. You can also retrieve information about catalog requests, stacks getting status, and other information.CMDB Data Ingestion APIThe CMDB Data Ingestion API provides endpoints that enable the batch ingestion of an array of objects into an Import Set table.CMDB Instance APIThe CMDB Instance API provides endpoints to create, read, update, and delete operations on existing Configuration Management Database (CMDB) tables. You can only insert, update, or delete one record at a time.CMDB Meta APIThe CMDB Meta API provides endpoints to obtain meta data on a Configuration Management Database (CMDB) class.Consumer APIThe Consumer API provides endpoints to retrieve and update Customer Service Management (CSM) consumer records.Contact APIThe Contact API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) contact records.Continuous Integration/Continuous Delivery (CICD) APIThe CICD API provides endpoints that enable integration with common DevOps tools for building pipelines. These tools include Jenkins, Azure Pipelines, GitLab, GitHub Actions, Atlassian Bamboo/Pipelines, and more.Continuous Integration and Continuous Delivery (CICD) Update Set APIThe CICD Update Set API provides methods to create, retrieve, preview, commit, and back-out an update set.CSM Attachment APIThe CSM Attachment API provides endpoints that allow both internal and external users to upload, download, and remove attachments associated with a table and to retrieve attachment metadata.CTI APIThe CTI API provides endpoints that enable Computer Telephony Integration (CTI) providers to interact with the Cloud Call Center framework.Customer Central APIThe Customer Central API provides endpoints to access customer information and configuration details.Data Classification APIThe Data Classification API provides endpoints to group data by type.DevOps APIThe DevOps API provides endpoints that enable the interaction with external DevOps tools.DevOps Config APIThe DevOps Config API provides endpoints to manage your applications.Email APIThe Email API provides endpoints that enable you to receive and send email messages using REST.Entitlement APIThe Entitlement API provides endpoints to create and retrieve entitlement records from an instance.Event Management Topic Open APIThe Event Management Topic Open API provides an endpoint that enables you to send a topic through your message broker and store it on a ServiceNow instance.Event Notification Management Open APIThe Event Notification Management Open API provides an endpoint to create, update, and delete events from the Events [em_event] table.External Content Ingestion APIThe External Content Ingestion API provides endpoints that enable ingestion of content from sources outside of your ServiceNow® instance into the ServiceNow® AI Search application's index.HR REST APIThe HR REST API provides endpoints that return information about employees that work or live in the United States.Identification and Reconciliation APIThe Identification and Reconciliation API provides endpoints that use the Identification and Reconciliation engine (IRE) to minimize creation of duplicate Configuration Items (CIs) and to reconcile CI attributes by only accepting information from authorized sources when updating the Configuration Management Database (CMDB).Import Set APIThe Import Set API provides endpoints that allow you to interact with import set tables.Install Base Item APIThe Install Base Item API provides endpoints to access and manage install base items records within a ServiceNow instance.Knowledge Management REST APIThe Knowledge Management API provides endpoints for searching, viewing, and fetching lists of the most-viewed and featured knowledge articles.lead APIThe lead API provides endpoints that enable you to create, update, and query/retrieve marketing leads and their associated lead line items from an instance.MetricBase Time Series APIThe MetricBase Time Series API provides endpoints to insert data into, retrieve information from, and to run transforms against a MetricBase database.openframe APIThe openframe API provides endpoints that provide Contact Center as a Service (CCaaS) the ability to create and update interaction records without using the Operation Handler.Order APIThe Order API provides endpoints for retrieving and creating orders with order line items for the Customer Service Management application.Predictive Intelligence APIThe Predictive Intelligence API provides endpoints that predict a field value based on one or more input fields and a trained solution.Proactive Engagement APIThe Proactive Engagement API provides an endpoint for creating digital experience issues.Product Catalog Open APIThe Product Catalog Open API provides endpoints to create and retrieve product catalogs, product offerings, and product specifications.Product Inventory Open APIThe Product Inventory Open API provides endpoints to create and retrieve product inventories.Product Order Open APIThe Product Order Open API provides endpoints that enable a standardized mechanism for placing product orders.Project Portfolio Management APIThe Project Portfolio Management API provides endpoints to bulk import cost plans and project tasks.Push Installation APIThe Push Installation API provides endpoints to register and unregister the tokens that enable mobile devices to receive push notifications from an application.Push Metrics APIThe Push Metrics API provides endpoints that enable you to push raw Metric Intelligence data from an external source to the MID Server.Remote help request APIThe Remote help request API provides endpoints to create, view, and fetch lists of IT service requests and their details from an electronic medical record (EMR) system. An IT service request is associated with a task type such as an incident in the ServiceNow instance.Resource Inventory Open APIThe Resource Inventory Open API provides endpoints to create, retrieve, and delete resources.Response Templates APIThe Response Templates API provides endpoints to handle records in the Response Templates [sn_templated_snip_note_template] table.Sales Agreement APIThe Sales Agreement API provides methods for creating a new sales agreement and retrieving an existing sales agreement of a given sys_id.SAM-Software Usage Data Integration APIThe SAM-Software Usage Data Integration API provides endpoints to create and update records in the Software Usage [samp_sw_usage] table.Scorecards APIThe Scorecards API provides endpoints that enable you to query data about Performance Analytics indicators. The query parameters equate to the functions available on the Analytics Hub for drilling down into an indicator.Script Debugger APIThe Script Debugger API provides endpoints to debug lines of server-side JavaScript code, such as business rules and script includes.Service Catalog APIThe Service Catalog API provides endpoints that access Service Catalog configuration and actions from within a Service Portal.Service Catalog Open APIThe Service Catalog Open API provides endpoints to create and retrieve service specifications.Service Contract APIThe Service Contract API provides endpoints to create and retrieve service contract records.Service Order Open APIThe Service Order Open API provides endpoint that enable a standardized mechanism for placing service orders.Service Test Management Open APIThe Service Test Management Open API provides endpoints to create and retrieve service test definitions and service tests.SG Services APIThe SG Services API provides endpoints to create and manage application services and the upstream relationships between them.Spendint APIThe Spendint API provides endpoints that push the catalog, price, availability, order, shipment, and invoice information from a third party to the ServiceNow instance. This API is part of the Source-to-Pay Integration Framework application.SyntheticsAsyncBulkCreate APIThe SyntheticsAsyncBulkCreate API provides endpoints to manage asynchronous synthetic monitor creation.System for Cross-domain Identity Management (SCIM) APIThe System for Cross-domain Identity Management (SCIM) API provides endpoints to create, read, update, and delete operations on users and groups using the SCIM protocol.Table APIThe Table API provides endpoints that allow you to perform create, read, update, and delete (CRUD) operations on existing tables.Technical Service Qualification Open APIThe Technical Service Qualification Open API provides endpoints to check the availability of resources and services before submitting orders for fulfillment.TISC APIThe TISC API provides endpoints to add and retrieve threat intelligence data in the Threat Intelligence Security Center (TISC) application.TISC Intel Exchange APIEnables external systems to share threat intelligence data with the Threat Intelligence Security Center (TISC) application.TISC RPZ APIThe TISC RPZ API provides an endpoint to export domains and IP addresses in Response Policy Zone (RPZ) format.TISC TAXII Server APIProvides Trusted Automated Exchange of Intelligence Information (TAXII) server endpoints for sharing threat intelligence data in Threat Intelligence Security Center (TISC) from one ServiceNow instance to another.Trouble Ticket Open APIThe Trouble Ticket Open API provides endpoints to create, update, and retrieve data from the Case [sn_customerservice_case] and Incident [incident] tables.User Role Inheritance APIThe User Role Inheritance API provides endpoints that allow you to see the roles that a specific user inherited.Verify Entitlements APIThe Verify Entitlements API provides endpoints that enable you to obtain a list of valid entitlements, details about the characteristics of entitlements, and an entitlement's latest usage information.Virtual Agent Bot Integration APIThe Virtual Agent Bot Integration API provides endpoints that allow users to integrate any chat interface or a bot ecosystem with the ServiceNow Virtual Agent and/or Live Agent.Voice Interaction Resource APIThe Voice Interaction API provides endpoints to transcribe and store voice interactions between agents and callers during a telephone conversation. It works in conjunction with Virtual Agent and Live Agent chats.Workplace Connector Webhook APIThe Workplace Connector Webhook API is a generic interface that enables data from different kinds of workplace hardware or sensors (such as badging systems or occupancy sensors) to be stored in Workplace Service Delivery tables.Wrap Up APIProvides endpoints for managing wrap-up functionality for external Contact Center as a Service (CCaaS) systems or ServiceNow AI Platform workspaces.WSD Extra Service APIThe Workplace Service Delivery (WSD) Extra Service API provides endpoints to retrieve extra services, such as location layouts and standard services of a workplace location.WSD Extra Service Request APIThe Workplace Service Delivery (WSD) Extra Service Request API provides endpoints to manage extra service requests for reservations.WSD Group Reservation APIThe Workplace Service Delivery (WSD) Group Reservation API provides endpoints for managing group reservations.WSD Multi Reservation APIThe Workplace Service Delivery (WSD) Multi Reservation API provides endpoints for managing reservations with multiple workplace locations.WSD Recurring Reservation APIThe Workplace Service Delivery (WSD) Recurring Reservation API provides endpoints for managing reservations that occur at the same time, but have different dates.WSD Reservable APIThe Workplace Service Delivery (WSD) Reservable API provides endpoints to retrieve details of a reservable, an entity that can be reserved, such as a workplace location, from a ServiceNow instance.WSD Reservable V2 APIThe Workplace Service Delivery (WSD) Reservable V2 API provides endpoints to retrieve details of a reservable, an entity that can be reserved, such as a workplace location, from a ServiceNow instance.WSD Reservable Module APIThe Workplace Service Delivery (WSD) Reservable Module API provides endpoints to retrieve details of a reservable module from a ServiceNow instance.WSD Reservation APIThe Workplace Service Delivery (WSD) Reservation API provides endpoints for managing workplace reservations.WSD Reservation Invitees APIThe Workplace Service Delivery (WSD) Reservation Invitees API provides endpoints to add invitees to reservations, fetch invitees of a reservation, and reassign invitees of a reservation.WSD Search APIThe Workplace Service Delivery (WSD) Search API provides endpoints to search for available locations and workplace items such as reservables, reservable modules, and available shifts.WSD Shift APIThe Workplace Service Delivery (WSD) Shift API provides an endpoint that returns shift time spans for a specified date and time.
REST API reference Release version: Yokohama Updated January 30, 2025 1 minute to readUse REST interfaces to access data on your instance. Account APIThe Account API provides endpoints to retrieve Customer Service Management (CSM) account records.ActivitySubscriptions APIThe ActivitySubscriptions API provides endpoints to retrieve Activity entities from the Subscriptions and Activity Feed Framework.Agent Client Collector APIThe Agent Client Collector API provides endpoints to manage actions on available agents and managing policies.Agent Mapping APIThe Agent Mapping API provides an endpoint to map external agent IDs from Contact Center as a Service (CCaaS) systems to internal agent IDs in the ServiceNow AI Platform.Aggregate APIThe Aggregate API provides endpoints that allow you to compute aggregate statistics about existing table and column data.AI Assets APIAI Assets API provides endpoints to retrieve, update, and create several types of AI assets, such as systems, data sets, prompts, and models.AI Search External User Mapping APIThe AI Search External User Mapping API provides endpoints that enable ingestion of user mapping information from external sources into the ServiceNow® AI Search application's index.Alarm Management Open APIThe Alarm Management Open API provides endpoints to create, update, and retrieve data from the Events [em_event] and Alert [em_alert] tables.AP Invoice APIAllows external systems, such as those used by vendors, to securely submit invoices directly into an accounts payable system in a structured and automated manner.Application Service APIThe Application Service API provides endpoints that enable you to create, modify, and update application services.Appointment APIThe Appointment API provides endpoints for interacting with the appointment booking application. Use this API to book and reschedule appointments, check available appointment slots, and fetch appointment booking configuration details.Appointment Open APIThe Appointment Open API is a telecommunication API that allows you to interact with the appointment booking application. Use this API to book appointments and search available time slots.Attachment APIThe Attachment API provides endpoints that allow you to upload and query file attachments.Automation Center APIThe Automation Center API provides endpoints to create and update data related to robots, processes, and execution jobs. By leveraging this API, you can integrate and reflect details from your automation workflows into the Automation Center dashboard.AWA Agent APIThe AWA (Advanced Work Assignment) Agent API provides endpoints to manage agent presence, channel availability, and workload.AWA Agent Consult APIHandles agent consult work items.AWA Inbox Actions APIThe AWA Inbox Actions API provides endpoints to accept or reject a work item on behalf of an agent. This API also retrieves reject reasons for rejected work items.AWA Manual Assignment APIThe AWA Manual Assignment API provides an endpoint to manually assign available work items to available Advanced Work Assignment (AWA) agents.AWA Offer Work APIThe AWA Offer Work API provides an endpoint to assign or transfer work items to agents.AWA Routing APIThe AWA Routing API provides endpoints to route a document to a queue.Batch APIThe Batch API provides endpoints to send a single request containing multiple REST API calls, and returns a stream of response payloads.Case APIThe Case API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) case records.CCCIF Media Resource APIThe Custom Chat Chatbot Interoperability Framework (CCCIF) Media Resource API provides endpoints that enable a primary bot to upload attachments to the associated ServiceNow instance.CdmApplicationsApiThe CdmApplicationsApi provides endpoints that enable you to uploadzoominsoftware.io/utah-devops/ configuration data to the component, collection, deployable, and component variable folders found in the DevOps Config Workspace UI. It also has endpoints that enable you to export deployable configuration data to your DevOps pipeline and manage shared components and shared applications.CdmChangesetsApiThe CdmChangesetsApi provides endpoints that enable you to manage changesets.CdmEditorApiThe CdmEditorApi provides endpoints that enable you to create nodes, update nodes, include existing nodes under other nodes, delete nodes, and retrieve nodes and node includes.CdmPoliciesApiThe CdmPoliciesApi provides endpoints that enable you to manage policy mappings of deployables in Configuration Data Management (CDM). Policies that are properly mapped to a deployable are executed when a snapshot of the deployable is validated.CdmSharedLibraryApiThe CdmSharedLibraryApi provides endpoints that enable you to create and manage shared libraries and shared components. It also has endpoints that enable you to upload and export the configuration data of a shared component.CdmSnapshotApiThe CdmSnapshotApi provides endpoints that enable you to publish, unpublish, and re-validate snapshots in Configuration Data Management (CDM).CdmVersionApiThe CdmVersionApi provides endpoints that enable you to publish, unpublish, and export versions (snapshots) in Configuration Data Management (CDM) for shared components under shared libraries.Change Management APIThe Change Management API provides endpoints that enable third-party application integration with the ServiceNow Change Management process.CI Lifecycle Management APIThe CI Lifecycle Management API provides endpoints to manipulate configuration item (CI) operational states and apply CI actions.Cloud Runner Test Generation REST APIManages test job generation to be executed in a cloud runner for Automated Test Framework (ATF).Cloud Runner Test Runner REST APIManages tests to be executed in a cloud runner for Automated Test Framework (ATF).Cloud Runner Test User REST APIManages test user jobs to be executed in a cloud runner for Automated Test Framework (ATF).Cloud Services Catalog APIThe Cloud Services Catalog API provides methods related to Day-1 (provisioning) and Day-2 (modification) operations available in the Cloud Services Catalog, such as creating cloud service stacks and calling resource operation requests. You can also retrieve information about catalog requests, stacks getting status, and other information.CMDB Data Ingestion APIThe CMDB Data Ingestion API provides endpoints that enable the batch ingestion of an array of objects into an Import Set table.CMDB Instance APIThe CMDB Instance API provides endpoints to create, read, update, and delete operations on existing Configuration Management Database (CMDB) tables. You can only insert, update, or delete one record at a time.CMDB Meta APIThe CMDB Meta API provides endpoints to obtain meta data on a Configuration Management Database (CMDB) class.Consumer APIThe Consumer API provides endpoints to retrieve and update Customer Service Management (CSM) consumer records.Contact APIThe Contact API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) contact records.Continuous Integration/Continuous Delivery (CICD) APIThe CICD API provides endpoints that enable integration with common DevOps tools for building pipelines. These tools include Jenkins, Azure Pipelines, GitLab, GitHub Actions, Atlassian Bamboo/Pipelines, and more.Continuous Integration and Continuous Delivery (CICD) Update Set APIThe CICD Update Set API provides methods to create, retrieve, preview, commit, and back-out an update set.CSM Attachment APIThe CSM Attachment API provides endpoints that allow both internal and external users to upload, download, and remove attachments associated with a table and to retrieve attachment metadata.CTI APIThe CTI API provides endpoints that enable Computer Telephony Integration (CTI) providers to interact with the Cloud Call Center framework.Customer Central APIThe Customer Central API provides endpoints to access customer information and configuration details.Data Classification APIThe Data Classification API provides endpoints to group data by type.DevOps APIThe DevOps API provides endpoints that enable the interaction with external DevOps tools.DevOps Config APIThe DevOps Config API provides endpoints to manage your applications.Email APIThe Email API provides endpoints that enable you to receive and send email messages using REST.Entitlement APIThe Entitlement API provides endpoints to create and retrieve entitlement records from an instance.Event Management Topic Open APIThe Event Management Topic Open API provides an endpoint that enables you to send a topic through your message broker and store it on a ServiceNow instance.Event Notification Management Open APIThe Event Notification Management Open API provides an endpoint to create, update, and delete events from the Events [em_event] table.External Content Ingestion APIThe External Content Ingestion API provides endpoints that enable ingestion of content from sources outside of your ServiceNow® instance into the ServiceNow® AI Search application's index.HR REST APIThe HR REST API provides endpoints that return information about employees that work or live in the United States.Identification and Reconciliation APIThe Identification and Reconciliation API provides endpoints that use the Identification and Reconciliation engine (IRE) to minimize creation of duplicate Configuration Items (CIs) and to reconcile CI attributes by only accepting information from authorized sources when updating the Configuration Management Database (CMDB).Import Set APIThe Import Set API provides endpoints that allow you to interact with import set tables.Install Base Item APIThe Install Base Item API provides endpoints to access and manage install base items records within a ServiceNow instance.Knowledge Management REST APIThe Knowledge Management API provides endpoints for searching, viewing, and fetching lists of the most-viewed and featured knowledge articles.lead APIThe lead API provides endpoints that enable you to create, update, and query/retrieve marketing leads and their associated lead line items from an instance.MetricBase Time Series APIThe MetricBase Time Series API provides endpoints to insert data into, retrieve information from, and to run transforms against a MetricBase database.openframe APIThe openframe API provides endpoints that provide Contact Center as a Service (CCaaS) the ability to create and update interaction records without using the Operation Handler.Order APIThe Order API provides endpoints for retrieving and creating orders with order line items for the Customer Service Management application.Predictive Intelligence APIThe Predictive Intelligence API provides endpoints that predict a field value based on one or more input fields and a trained solution.Proactive Engagement APIThe Proactive Engagement API provides an endpoint for creating digital experience issues.Product Catalog Open APIThe Product Catalog Open API provides endpoints to create and retrieve product catalogs, product offerings, and product specifications.Product Inventory Open APIThe Product Inventory Open API provides endpoints to create and retrieve product inventories.Product Order Open APIThe Product Order Open API provides endpoints that enable a standardized mechanism for placing product orders.Project Portfolio Management APIThe Project Portfolio Management API provides endpoints to bulk import cost plans and project tasks.Push Installation APIThe Push Installation API provides endpoints to register and unregister the tokens that enable mobile devices to receive push notifications from an application.Push Metrics APIThe Push Metrics API provides endpoints that enable you to push raw Metric Intelligence data from an external source to the MID Server.Remote help request APIThe Remote help request API provides endpoints to create, view, and fetch lists of IT service requests and their details from an electronic medical record (EMR) system. An IT service request is associated with a task type such as an incident in the ServiceNow instance.Resource Inventory Open APIThe Resource Inventory Open API provides endpoints to create, retrieve, and delete resources.Response Templates APIThe Response Templates API provides endpoints to handle records in the Response Templates [sn_templated_snip_note_template] table.Sales Agreement APIThe Sales Agreement API provides methods for creating a new sales agreement and retrieving an existing sales agreement of a given sys_id.SAM-Software Usage Data Integration APIThe SAM-Software Usage Data Integration API provides endpoints to create and update records in the Software Usage [samp_sw_usage] table.Scorecards APIThe Scorecards API provides endpoints that enable you to query data about Performance Analytics indicators. The query parameters equate to the functions available on the Analytics Hub for drilling down into an indicator.Script Debugger APIThe Script Debugger API provides endpoints to debug lines of server-side JavaScript code, such as business rules and script includes.Service Catalog APIThe Service Catalog API provides endpoints that access Service Catalog configuration and actions from within a Service Portal.Service Catalog Open APIThe Service Catalog Open API provides endpoints to create and retrieve service specifications.Service Contract APIThe Service Contract API provides endpoints to create and retrieve service contract records.Service Order Open APIThe Service Order Open API provides endpoint that enable a standardized mechanism for placing service orders.Service Test Management Open APIThe Service Test Management Open API provides endpoints to create and retrieve service test definitions and service tests.SG Services APIThe SG Services API provides endpoints to create and manage application services and the upstream relationships between them.Spendint APIThe Spendint API provides endpoints that push the catalog, price, availability, order, shipment, and invoice information from a third party to the ServiceNow instance. This API is part of the Source-to-Pay Integration Framework application.SyntheticsAsyncBulkCreate APIThe SyntheticsAsyncBulkCreate API provides endpoints to manage asynchronous synthetic monitor creation.System for Cross-domain Identity Management (SCIM) APIThe System for Cross-domain Identity Management (SCIM) API provides endpoints to create, read, update, and delete operations on users and groups using the SCIM protocol.Table APIThe Table API provides endpoints that allow you to perform create, read, update, and delete (CRUD) operations on existing tables.Technical Service Qualification Open APIThe Technical Service Qualification Open API provides endpoints to check the availability of resources and services before submitting orders for fulfillment.TISC APIThe TISC API provides endpoints to add and retrieve threat intelligence data in the Threat Intelligence Security Center (TISC) application.TISC Intel Exchange APIEnables external systems to share threat intelligence data with the Threat Intelligence Security Center (TISC) application.TISC RPZ APIThe TISC RPZ API provides an endpoint to export domains and IP addresses in Response Policy Zone (RPZ) format.TISC TAXII Server APIProvides Trusted Automated Exchange of Intelligence Information (TAXII) server endpoints for sharing threat intelligence data in Threat Intelligence Security Center (TISC) from one ServiceNow instance to another.Trouble Ticket Open APIThe Trouble Ticket Open API provides endpoints to create, update, and retrieve data from the Case [sn_customerservice_case] and Incident [incident] tables.User Role Inheritance APIThe User Role Inheritance API provides endpoints that allow you to see the roles that a specific user inherited.Verify Entitlements APIThe Verify Entitlements API provides endpoints that enable you to obtain a list of valid entitlements, details about the characteristics of entitlements, and an entitlement's latest usage information.Virtual Agent Bot Integration APIThe Virtual Agent Bot Integration API provides endpoints that allow users to integrate any chat interface or a bot ecosystem with the ServiceNow Virtual Agent and/or Live Agent.Voice Interaction Resource APIThe Voice Interaction API provides endpoints to transcribe and store voice interactions between agents and callers during a telephone conversation. It works in conjunction with Virtual Agent and Live Agent chats.Workplace Connector Webhook APIThe Workplace Connector Webhook API is a generic interface that enables data from different kinds of workplace hardware or sensors (such as badging systems or occupancy sensors) to be stored in Workplace Service Delivery tables.Wrap Up APIProvides endpoints for managing wrap-up functionality for external Contact Center as a Service (CCaaS) systems or ServiceNow AI Platform workspaces.WSD Extra Service APIThe Workplace Service Delivery (WSD) Extra Service API provides endpoints to retrieve extra services, such as location layouts and standard services of a workplace location.WSD Extra Service Request APIThe Workplace Service Delivery (WSD) Extra Service Request API provides endpoints to manage extra service requests for reservations.WSD Group Reservation APIThe Workplace Service Delivery (WSD) Group Reservation API provides endpoints for managing group reservations.WSD Multi Reservation APIThe Workplace Service Delivery (WSD) Multi Reservation API provides endpoints for managing reservations with multiple workplace locations.WSD Recurring Reservation APIThe Workplace Service Delivery (WSD) Recurring Reservation API provides endpoints for managing reservations that occur at the same time, but have different dates.WSD Reservable APIThe Workplace Service Delivery (WSD) Reservable API provides endpoints to retrieve details of a reservable, an entity that can be reserved, such as a workplace location, from a ServiceNow instance.WSD Reservable V2 APIThe Workplace Service Delivery (WSD) Reservable V2 API provides endpoints to retrieve details of a reservable, an entity that can be reserved, such as a workplace location, from a ServiceNow instance.WSD Reservable Module APIThe Workplace Service Delivery (WSD) Reservable Module API provides endpoints to retrieve details of a reservable module from a ServiceNow instance.WSD Reservation APIThe Workplace Service Delivery (WSD) Reservation API provides endpoints for managing workplace reservations.WSD Reservation Invitees APIThe Workplace Service Delivery (WSD) Reservation Invitees API provides endpoints to add invitees to reservations, fetch invitees of a reservation, and reassign invitees of a reservation.WSD Search APIThe Workplace Service Delivery (WSD) Search API provides endpoints to search for available locations and workplace items such as reservables, reservable modules, and available shifts.WSD Shift APIThe Workplace Service Delivery (WSD) Shift API provides an endpoint that returns shift time spans for a specified date and time.