Bubble chart view of application rationalization
Summarize
Summary of Bubble chart view of application rationalization
The Bubble chart in Application Rationalization provides an interactive visualization of business applications positioned across quadrants based on indicator scores. This enables enterprise architects to make informed decisions on whether to invest in, sustain, migrate, or retire applications. Accessible via the application rationalization icon, the chart plots applications using X and Y axes for selected indicator scores, with bubble sizes representing another score.
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Key Features
- Custom Indicators: ServiceNow customers can create and attach custom application indicators to scoring profiles to tailor the bubble chart analysis. Indicators must be active and linked to the default application profile to appear correctly.
- Bubble Display: Only assessed business applications not marked as Retired or End of Life are shown by default. The number of visible bubbles may differ from the total applications list, and customers can adjust system properties to include retired applications if needed.
- Interactive Components: Each bubble represents a business application, with color coded by planned disposition. Bubbles close in score values are grouped, allowing drill-down to individual applications via the info pane. Hovering over bubbles reveals score summaries.
- Data Period and Volume: Scores default to the latest fiscal period (configurable), and up to 500 bubbles display by default. Customers can modify this limit through system properties.
- Filtering and Searching: Advanced filters enable narrowing down applications by details, indicators, and scores. Filter preferences persist across sessions.
- Actions from the Chart: Users can create demands, set planned dispositions, and edit lifecycle data for business applications directly from the bubble chart context menu.
- Zoom and Pan: Zooming (up to 400%) and panning on the chart are supported via on-screen controls, mouse, or trackpad, facilitating detailed analysis of application clusters.
- Direct Editing: Business application records can be updated directly from the bubble chart list view without navigating away.
Practical Application for ServiceNow Customers
This bubble chart view empowers ServiceNow customers to visually analyze application portfolios against strategic indicators, enabling prioritized decision-making in application rationalization efforts. By leveraging custom indicators and interactive chart features, architects can efficiently identify candidates for investment, migration, or retirement, while managing lifecycle data and generating demands directly within the interface. The ability to customize display volume and filters ensures scalable and focused portfolio insights tailored to organizational needs.
Bubble charts are interactive graphs that position applications in different quadrants, based on their indicator scores. Based on the position of the business application in the quadrants, enterprise architects can take decisions to invest in, sustain, migrate, or retire the business applications.
Overview of the bubble chart
Select the application rationalization icon () and select the Bubble chart tab to view the bubble chart view of all business applications.
Use the bubble chart to view indicator scores of business applications in the X and Y axes and specify the bubble sizes. You can use these scores to measure how your applications are aligned to your business strategy and then create demands for the applications.
- The created indicator must also be attached to the default application profile. For information on how to attach new profile indicators with a scoring profile, see Attach a profile indicator to a scoring profile.
- If the created indicator isn’t displayed in the bubble size list, verify that the indicator is active. For information on how to activate an indicator, see Activate or turn off an application or capability indicator.
Bubbles displayed on the chart
The bubble chart displays only the assessed business applications. Also, business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization bubble chart page. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property. Therefore, the number of bubbles displayed on the chart can be different from the number of business applications displayed on the list view page.
The total number of business applications displayed as bubbles on the bubble chart page is displayed at the top of the chart. You can also select the bubble count details icon () to view a detailed calculation of the number of bubbles displayed on the bubble chart page.
Understanding the bubble chart
- X and Y axes: Each axis represents a metric category.
- Bubbles: Each labeled bubble represents a business application. Hover over a bubble to view an assessable record score summary.
On selecting a bubble, the business application data associated with that bubble is displayed in the info pane.
Business application bubbles whose X and Y-axis values are within the value range of +/-0.25 of each other, are grouped. A grouped bubble displays the total number of business application bubbles that it contains. One selecting a grouped bubble, the info pane appears, displaying the list of individual business applications that are part of the grouped bubble. On selecting a particular business application card, the associated business application data is displayed in the info pane.
The bubble color is dependent on the planned disposition value that was already set for the business application. You can refer to the legend displayed on the bubble chart to see the significance of each color.
The bubbles are of different sizes, based on the indicator score values that you select.
All the indicator scores are displayed according to the latest fiscal period, by default. The latest fiscal period is derived from the apm_app_indicator_score list. The duration of a fiscal period is derived from the system property com.glide.fiscal_calendar.fiscal_unit. You can also select a different fiscal period from the Scores for fiscal period list. Your fiscal period preferences are saved and applied the next time you visit the page.
The bubble chart displays up to 500 bubbles representing business applications, by default. If you want to see more than 500 bubbles, you can configure the sn_apm_ws.appRationalizationMaximumBubbles system property. For details, see Change the number of bubbles displayed on the bubble chart.
You can use the available filters to reduce the number of business application bubbles displayed on-screen. You can use the advanced filter to find business applications by applying specific criteria, such as application details, application indicators and scores, and associated business capabilities. Your filter preferences are saved and applied the next time you visit the page.
For more information, see Apply filters on the Application Rationalization page.
Actions available on the bubble chart page
You can perform the following by hovering over a bubble in the chart and then selecting the context menu:
- Create a demand for a business application. For more information, see Create a demand using the bubble chart.
- Set the planned disposition of a business application. For more information, see Set the planned disposition of a business application.
- Add business application lifecycle data. For more information, see Add business application lifecycle data using bubble chart.
Zoom or pan on the bubble chart
| Interaction Method | Zoom in | Zoom out | Pan |
|---|---|---|---|
| On-screen button | Select the zoom in icon ( Note: Select the zoom reset icon ( |
Select the zoom out icon ( Note: Select the zoom reset icon ( |
Not applicable |
| Track pad |
|
Select the zoom out icon ( Note: Select the zoom reset icon ( |
Press and hold Shift key and then click and move the cursor Note: For the pan functionality to work, you must be zoomed in on a particular area on the bubble chart. |
| Mouse device |
|
Select the zoom out icon ( Note: Select the zoom reset icon ( |
Press and hold Shift key and then click and move the cursor Note: For the pan functionality to work, you must be zoomed in on a particular area on the bubble chart. |