List view of application rationalization
Summarize
Summary of List view of application rationalization
The List view in Application Rationalization provides Enterprise Architects with a comprehensive, high-level overview of all business applications within their enterprise architecture landscape. It displays key information about each application alongside indicator scores derived from scoring profiles, enabling side-by-side comparison across multiple dimensions. Users can also create and incorporate custom application indicators into this view.
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Key Features
- Indicator Scores: Displays both normalized and actual indicator scores for applications, allowing comparison and deeper analysis. Scores default to the latest fiscal period but can be adjusted to other periods based on user preferences, which are saved for future visits.
- Custom Indicators: Users can add custom application indicators that appear as new columns. These indicators must be attached to the default application profile and activated to display properly.
- Application Details and Associated Records: Selecting an application name opens detailed information. Expanding rows reveals related demands and projects, which can also be viewed and edited directly from the list view.
- Lifecycle Management: Applications marked as Retired or End of Life are hidden by default but can be viewed by updating a system property.
- Inline Editing and Actions: Users can edit business application details, demands, projects, and lifecycle data without leaving the list view. They can also set planned dispositions to track future decisions on applications.
- Customization and Export: The list columns can be personalized and preferences saved. Data can be exported to Microsoft Excel or CSV formats for reporting, analysis, or stakeholder sharing.
- Usability: The interface supports browser zooming up to 400% without loss of functionality, adapting layouts for readability.
Practical Benefits for ServiceNow Customers
This List view facilitates efficient application portfolio management by enabling quick access to essential application data, comprehensive scoring, and lifecycle status. It supports informed decision-making through customizable indicators and detailed comparisons, streamlining rationalization efforts. The ability to edit related records inline and export data simplifies operational workflows and reporting. Adjusting fiscal periods and viewing actual versus normalized scores provides flexibility to align analysis with organizational timelines and metrics.
As an Enterprise Architect, you can view the list of all business applications. The List view enables you to see high-level information on all your business applications and all the indicator scores that are attached to them.
Overview of the list view
The list view of application rationalization enables you to view all available applications based on your scoring profile, in your enterprise architecture landscape. For details, see Add or edit a scoring profile and Regenerate scoring profile indicator scores on-demand in Enterprise Architecture Workspace.
You can perform side-by-side comparison of application scores and indicators across multiple dimensions.
- The created indicator must also be attached to the default application profile. For information on how to attach new profile indicators with a scoring profile, see Attach a profile indicator to a scoring profile.
- If the created indicator isn’t displayed in the list, verify that the indicator is active. For information on how to activate an indicator, see Activate or turn off an application or capability indicator.
All the indicator scores are displayed according to the latest fiscal period, by default. You can also select a different fiscal period from the Scores for fiscal period list. Your fiscal period preferences are saved and applied the next time you visit the page.
The latest fiscal period is derived from the apm_app_indicator_score list. The duration of a fiscal period is derived from the system property com.glide.fiscal_calendar.fiscal_unit.
You can select the name of a business application to open it and view its associated details. Also, you can select the expand row icon (
) to see the demands and projects associated with that business application. On selecting a demand or a project, its details are displayed. You can modify business application details and its associated demand and project
details, as required.
Business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization List view page. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property.
View and compare actual and normalized indicator scores
You can view the actual indicator scores for a business application on the list view page and compare them with the normalized scores. Actual scores refer to the raw value of the indicator as captured from its source. These values aren’t scaled and can vary widely across applications, depending on the underlying data.
The normalized score refers to the scaled value of an indicator, derived from the actual score using a normalization formula. This enables all indicator scores to fit into a common range. Normalized scores ensure comparability across different indicators with varying units and ranges.
To view the actual scores of indicators, select the data visibility icon (
) and then enable the Show actual score data toggle.
The actual indicator scores and their normalized values for business applications are displayed. For example, the actual column for the Number of Incidents indicator displays the actual number of incidents associated with the business application during the selected fiscal period.
Your display preferences are saved and applied the next time you visit the page.
Actions available on the list view page
You can perform the following from the list view page:
- Edit business application details. For more information, see Edit business application details in list view.
- Create a demand for a business application. For more information, see Create a demand using the list view.
- Set the planned disposition of a business application. For more information, see Set the planned disposition of a business application.
- Add the business application lifecycle data. For more information, see Add business application lifecycle data using the list view.
- You can add or hide the displayed columns according to your requirement by selecting the Personalize icon (
). Your display preferences are saved and applied the next time you visit the page. - Export the list view data to Microsoft Excel or CSV. For more information, see Export application rationalization data to Excel or CSV.