Plugins installed with Public Sector Digital Services

  • Release version: Yokohama
  • Updated July 31, 2025
  • 2 minutes to read

    • These plugins are installed with Public Sector Digital Services, if they are not already active.

    Plugins installed with Public Sector Digital Services Core

    Plugins installed with Grants Management

    The following plugins are installed with the Grants Management (com.sn_gsm_grants):
    • Grants Playbook (com.sn_gsm_grants)
    • Goal Framework (com.snc.goal_framework)
    • Guidance Component (com.sn_component_guidance_experience)
    • Expanded Model and Asset Classes (com.sn_ent)
    • Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
      • Customer Service Case Types (com.snc.csm_case_types)
      • Customer Service Install Base Management (com.snc.install_base)
      • Agency Support Model (com.sn_agency_support_model)
      • Customer Service Portal (com.glide.service-portal.consumer-portal)
    • Playbooks for Customer Service Management (com.sn_csm_playbook)
    • Document Processor (com.sn_doc_processor)
    • Document Templates (com.sn_doc)

    • Service Applicant Program Management (com.sn_svc_appl_pgrm_mgmt)

      • Planning Item Core (com.sn_align_core)
      • Planning Attributes Core (com.sn_plng_att_core)
      • Milestones (com.sn_milestones)
      • Resource Management (com.snc.resource_management)
      • Portfolio Planning (com.sn_align_ws)
      • Strategic Planning (com.sn_apw_advanced)
      • Service Applicant Information (com.sn_svc_appl_info)

    Plugins installed with Social Benefits Playbook

    The following plugins are installed with the Social Benefits Playbook (com.sn_gsm_social_benefits):
    • Policy as Code Engine UI (com.sn_pace_builder)
    • Policy as Code Engine (com.sn_pace)
    • Expanded Model and Asset Classes (com.sn_ent)
    • Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
      • Customer Service Case Types (com.snc.csm_case_types)
      • Customer Service Install Base Management (com.snc.install_base)
      • Agency Support Model (com.sn_agency_support_model)
      • Customer Service Portal (com.glide.service-portal.consumer-portal)
    • Playbooks for Customer Service Management (com.sn_csm_playbook)
    • Document Processor (com.sn_doc_processor)
    • Service Applicant Information (com.sn_svc_appl_info)

    Plugins installed with License and Permit Playbook

    The following plugins are installed with the License and Permit Playbook (com.sn_gsm_lic_prmt):

    • Document Templates (com.snc.document_templates)
    • Expanded Model and Asset Classes (com.sn_ent)
    • Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
      • Customer Service Case Types (com.snc.csm_case_types)
      • Customer Service Install Base Management (com.snc.install_base)
      • Agency Support Model (com.sn_agency_support_model)
      • Customer Service Portal (com.glide.service-portal.consumer-portal)
    • Playbooks for Customer Service Management (com.sn_csm_playbook)
    • Document Processor (com.sn_doc_processor)
    • Service Applicant Information (com.sn_svc_appl_info)

    Plugins installed with Information Request Playbook

    The following plugins are installed with Information Request Playbook (com.sn_gsm_info_req):

    • Document Management (com.snc.platform_document_management)
    • Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
      • Customer Service Case Types (com.snc.csm_case_types)
      • Customer Service Install Base Management (com.snc.install_base)
      • Agency Support Model (com.sn_agency_support_model)
      • Customer Service Portal (com.glide.service-portal.consumer-portal)
    • Playbooks for Customer Service Management (com.sn_csm_playbook)

    Plugins installed with Service Request Playbook

    The following plugins are installed with Service Request Playbook (com.sn_gsm_srvc_req):

    • Public Sector Digital Services Core (com.sn_public_sector_digital_services_core)
      • Customer Service Case Types (com.snc.csm_case_types)
      • Customer Service Install Base Management (com.snc.install_base)
      • Agency Support Model (com.sn_agency_support_model)
      • Customer Service Portal (com.glide.service-portal.consumer-portal)
    • Playbooks for Customer Service Management (com.sn_csm_playbook)
    • (Optional) Geo Map (sn_geo_map)

    Plugins installed with Now Assist for Public Sector Digital Services (PSDS)

    The following plugins are installed with Now Assist for Public Sector Digital Services (PSDS) (com.sn_psds_gen_ai):

    Now Assist Platform (com.sn_genai_platform)

    Optional Plugins available for Public Sector Digital Services and related apps

    Geo Map (sn_geo_map) for Service Request Playbook