Business stakeholder role for Enterprise Architecture (formerly APM)

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Business stakeholder role for Enterprise Architecture (formerly APM)

    The Business Stakeholder role in Enterprise Architecture (formerly known as APM) enables users to review, approve, and view reports and dashboards in a read-only capacity. This role is designed for business stakeholders who need to access data without requiring full administrative or analyst privileges.

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    This role is available through the Business Stakeholder (com.snc.businessstakeholder) plugin and requires activation of the Read only roles for Enterprise Architecture (com.snc.apmreadroles) plugin. For new customers, the read-only roles plugin is enabled by default on zBoot, but the Business Stakeholder role requires installation of the Enterprise Architecture plugin.

    Key Features

    • Read-only access: Users with this role can view and approve dashboards and reports without the ability to update or modify data.
    • Access to key dashboards: Includes access to predefined dashboards such as Application Landscape, Application 360, and Application Assessments.
    • Custom dashboard sharing: Administrators can configure and share custom dashboards and individual widgets with business stakeholders for targeted visibility.
    • Controlled access to data tables: Business Stakeholder users can access multiple underlying tables that supply data for dashboards, including tables for Business Applications, Business Capabilities, CMDB Relationships, Indicators, Fiscal Year, Business Processes, Application Families and Categories, Scoring Profiles, and Portfolios.

    Practical Considerations

    • The Business Stakeholder role is an economical alternative to the Analyst role, which requires a subscription and provides broader administrative capabilities.
    • This role is suitable for business users who need to review and approve reports without incurring additional licensing costs.
    • Administrators can share dashboards and widgets by assigning the Business Stakeholder role in the sharing settings, ensuring appropriate and secure access.

    Upgrade and Activation Notes

    • When upgrading to the Zurich release, ensure the Read only roles for Enterprise Architecture plugin is activated to enable the Business Stakeholder role.
    • New customers receive the read-only roles plugin activated automatically, but must install the Enterprise Architecture plugin to access the Business Stakeholder role.

    For Enterprise Architecture users, Business Stakeholder (com.snc.business_stakeholder) plugin contains the business stakeholder role for Enterprise Architecture. Users with this role can approve, view or read records of tables that are used to retrieve data for reports and dashboards. Customers can assign this role to any user who is a business stakeholder to review and approve reports.

    Upgrade information

    Upgrade customer
    If you are upgrading to Zurich, the business stakeholder role for Enterprise Architecture is available only when you activate Read only roles for Enterprise Architecture (com.snc.apm_read_roles) plugin.
    New customer
    If new customer, the Read only roles for Enterprise Architecture (com.snc.apm_read_roles) plugin is activated on zBoot. However, the business stakeholder role for Enterprise Architecture is available only when you install Enterprise Architecture plugin.

    Why business stakeholder read-only role

    Analyst (sn_apm.apm_analyst) role in Enterprise Architecture is a licensable role that requires subscription. Users with this role can access all Enterprise Architecture PA dashboards and this role contains Enterprise Architecture administrator role who has different levels of access not only to read but to approve and update information data. Organizations procure this licensable role in limited numbers as it comes with a price. Business stakeholder role comes with a similar function but access is controlled at read-only level. Users with this role can access reports to review and approve only.

    Share dashboards with business stakeholder read-only users

    Enterprise Architecture users with Business stakeholder role for Enterprise Architecture (sn_apm.apm_read) role have read-only access to dashboards and reports and all the underlying tables of the dashboards.

    The base system provides access to users with this role to view Application Landscape, Application 360, and Application Assessments dashboards. You can also access all the tables from where the data are retrieved for these dashboard reports.

    However, you can also configure your custom-created dashboards and reports to provide users with business stakeholder role. To provide read-only access to a business stakeholder, follow the steps in Share a responsive dashboard

    Share widgets in dashboards with business stakeholders

    To share individual widgets in the dashboard with the user who has the business stakeholder read-only role,
    1. Navigate to Enterprise Architecture > Application Portfolio Analysis > Dashboard
    2. Click the add widgets icon.
    3. Click the edit content icon of the widget that you want to share.
    4. Click the sharing icon.
    5. Click the Share option in the Sharing section.
    6. Search for business_stakeholder in the search field and click to add the role in the Sharing settings window.
    7. Click OK.

    Enterprise Architecture tables accessible to users with business stakeholders role

    Users with Business stakeholder role for Enterprise Architecture can access the following tables that store the data to load the widgets in the Enterprise Architecture dashboards:

    Table 1. Enterprise Architecture tables
    Label Table name
    Business Application cmdb_ci_business_app
    Business Capability cmdb_ci_business_capability
    CMDB Relationship cmdb_rel_ci
    CI Score apm_app_score
    Indicator Score apm_app_indicator_score
    Indicators apm_metric
    Fiscal Year fiscal_period
    Business Process cmdb_ci_business_process
    Application Family apm_application_family
    Application Category apm_application_category
    Application Category Groups apm_application_category_group
    Scoring Profiles apm_application_profile
    Portfolio pm_portfolio