DevOps System Health dashboard
Summarize
Summary of DevOps System Health dashboard
The DevOps System Health dashboard provides DevOps administrators with a comprehensive view of the health and status of their DevOps environment integrations. It offers insights into connectivity, event processing trends, and overall system performance to help ensure smooth DevOps operations. This dashboard requires thesndevops.adminrole and is available only for DevOps data model version 1.33 or later.
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Key Features
- Event Monitoring: View counts and trends of DevOps events, including inbound, processed, retried, error, and waiting events, through interactive charts and pie charts categorized by event state and tool.
- Trend Analysis: Analyze daily trends of event counts and processing durations to identify performance changes over time.
- Tool Connectivity Status: Track the connection status of all integrated DevOps tools. Connectivity checks occur hourly, with historical connection data accessible on the tools page.
- System Health Email Notifications: Receive weekly email summaries of system health performance indicators compared to the previous week. Notifications are sent to users in the DevOps Report user group, which requires the DevOps Admin role for membership management.
Practical Use and Configuration
- Access the dashboard from the DevOps Change Workspace under List > System health > System health dashboard.
- Review various reports such as event counts by state and tool, retry and error trends, and processing durations to monitor system health effectively.
- Manage tool connectivity and view connection history under Administration > System health > Tool connectivity to ensure integrations remain active.
- Configure the frequency of system health email notifications via scheduled jobs and modify recipient users by managing the DevOps Report user group.
- Use the preview notification option to verify notification recipients and content before distribution.
Important Notes
- Dashboard scores are not real-time; event states displayed may have changed by the time of viewing.
- Drill-down into event records from KPI charts is not available as scores are based on formula indicators.
- To unsubscribe users from notifications, remove them from the DevOps Report user group.
The System Health dashboard lets the DevOps administrator view the overall health of integrations, connectivity status, as well as view trends of inbound event processing data.
- Scores aren’t real-time. For example, if the chart displays that two events are in the waiting state, the events could have already moved to the completed state.
- Because the scores are fetched from formula indicators, you can’t drill down to the records in the KPI page.
Events
From the DevOps Change Workspace, navigate to .
| Report | Type | Description |
|---|---|---|
| Event count | Count trend | Daily trending total count of DevOps events. The report displays the percentage and count, which is the last 7 running sum. Total count includes events from [sn_devops_inbound_event], [sn_devops_event], and the [sn_devops_processed_event] tables. |
| Events by state | Pie chart | Total count DevOps events distributed by current state. |
| Events by tool | Pie chart | Total count of DevOps events, distributed by tool. |
| Retry count | Count trend | Daily trend of the count of total retried DevOps. The report displays the percentage and count variance in the last 24 hours. |
| Processed count | Count trend | Daily trend of the total count of processed DevOps events. The report displays the percentage and count variance in the last 24 hours. |
| Error count | Count trend | Daily trend of the total count of DevOps events in error state. The report displays the percentage and count variance in the last 24 hours. |
| Waiting count | Count trend | Daily trend of the total count of DevOps events in waiting state. The report displays the percentage and count variance in the last 24 hours. |
| Event trend | Line trend | Total trending count of DevOps events. The report displays the percentage and count variance in the last 24 hours. |
| Processing duration | Line trend | Processing duration of events (in seconds) measured daily. |
Tool connectivity
The Tool connectivity status report displays the connectivity status with details of all the integrated tools. The tool connectivity table displays the connection status for each connected tool. A background job tries to connect to the tools every hour and maintains the connection history. You can view the historical details under a new related list on the tools page.
To see the report, from the DevOps Change Workspace, navigate to .
System health email notifications
- Add users with DevOps Admin (sn_devops.admin) role to the DevOps Report user group.
- You need to remove a user from the group to unsubscribe the user from receiving notifications.
To configure the frequency in which the base system email notification is sent out. Navigate to and select the Configure Job Notification related link, and make the schedule changes.
If you want to modify the users who receive the email notification, modify the user group specified in the Groups field of the Who will receive section. Navigate to . For more information, see Add a user to a group.
Use the Preview Notification option to check your notification.
For example, you can see which users will or will not receive the notification, along with what instance details and period for which the notification is sent.