Installed application — Performance page

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The installed application performance section presents details on the location and app version, number of crashes and freezes, as well as the CPU, memory, and I/O performance information.

    Note:
    Access application performance data spanning the past 2 hours, 24 hours, or 30 days by choosing your preferred time frame from the provided drop-down list.

    The chart on the right side displays the application performance metrics. The chart on the left side displays the aggregated metric data for the selected time window.

    Table 1. Installed application performance - Number of crashes and freezes
    Field Description
    Total number of crashes - Last 2 hours Total number of crashes in the last 2 hrs. This lists the aggregate value.
    Note:
    The number of crashes pertains to applications that emit a window app crash event (event id = 1000) on crashing such as Microsoft OneDrive, Microsoft Teams, Microsoft Excel, Microsoft OneNote, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Word.
    Number of crashes - Last 2 hours Number of application crashes over the last 2 hours by version.
    Total number of freezes - Last 2 hours Total number of freezes in the last 2 hrs. This lists the aggregate value.
    Number of freezes - Last 2 hours Number of application freezes over the last 2 hours by version.
    Table 2. Installed application performance - CPU, Memory, and I/O performance
    Field Description
    Average CPU usage - Last 2 hours Lists the average CPU usage.
    CPU usage - Last 2 hours The percentage of total processor (CPU) capacity consumed by the application.
    Average memory usage - Last 2 hours Lists the average memory usage.
    Memory usage - Last 2 hours The percentage of total memory or RAM consumed by the application.
    Average I/O read - Last 2 hours The average speed at which the application reads data from storage (for example, when opening a large file).
    I/O read - Last 2 hours The speed at which the application reads data from storage.
    Average I/O write - Last 2 hours The average speed at which the application saves data to storage (for example, when creating log files or saving a project).
    I/O write - Last 2 hours The speed at which the application saves data to storage.
    Note:
    You can filter the performance metrics by either searching by location of the device or by app version running on the device in a selected time period.