Catherine is the Research Enablement Program Manager of ServiceNow Research and joined ServiceNow in January 2021 with the acquisition of the company Element AI. Catherine holds a MSc in History from Université de Sherbrooke with a specialization in Digital Humanities in which she has established bridges between human science research and digital technologies. She has worked in several environments such as museums and research laboratories. Catherine switched fields when she joined Element AI at its early beginning. Like a Swiss army knife, she played many different roles, always supporting researchers and collaborators in their research activities.