Our research team culture was borne at Element AI. Our intentional and careful approach to building our team continues at ServiceNow by ensuring that we recruit people who align with our vision. Most important, as a member of the ServiceNow Research team, people at all levels of career development can thrive and grow.
A major component [in linking lab research and practical applications] is figuring out the level of understanding and skill the organization has, the processes and culture in place, and how we can transform this culture or influence it so there is more risk acceptance. It’s about getting the organization prepared to take [on] this research and not be afraid of it.
Senior Director, ServiceNow Research
Valérie Bécaert relies on her scientific background to translate AI research breakthroughs into enterprise software products
More and more, working smarter and faster means building more intelligent software with a focus on AI capabilities to enhance machine learning, increase automation, and produce faster, more accurate predictions.