サービスポータルの簡易リスト上で承認レコードのフォーム画面を表示した際にアクティビティタブを非表示にしたい

Yugo Sakuma
Tera Contributor

サービスポータルの簡易リスト上で承認レコードのフォーム画面を表示した際に、コメント及びアクティビティ(画像の赤枠内)を非表示にすることはできるでしょうか?

 

非表示が難しい場合は読み取り専用でも可能です。

 

クライアントスクリプトで制御を試しましたが、うまくいかず、もしかしたら適切なラベル名を記述できていないかもしれません。テーブル構成には該当するカラムがなかったように見受けられます。

 

よろしくお願いいたします。

1 件の受理された解決策

Ankur Bawiskar
Tera Patron
Tera Patron

@Yugo Sakuma 

hiding might be difficult

You can create field level WRITE ACL on comments and work_notes for RITM and then use advanced script

answer = false;

But remember this will impact in native as well

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

元の投稿で解決策を見る

4件の返信4

Ankur Bawiskar
Tera Patron
Tera Patron

@Yugo Sakuma 

hiding might be difficult

You can create field level WRITE ACL on comments and work_notes for RITM and then use advanced script

answer = false;

But remember this will impact in native as well

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

Thank you for the advice.

 

It would be nice if the approver could see a list of the status of approval requests assigned to them.

 

Is it possible to prevent the Simple List Widget list screen from switching to the form screen for each record?

@Yugo Sakuma 

Glad to help.

they can navigate to this in portal to know their approvals

Not possible to navigate from form to list.

If you are using sp portal then this is how they can check, how many approvals are assigned to them.

AnkurBawiskar_0-1747299663313.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Yugo Sakuma 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader