About the information included in Log Entry

GaominZ
Tera Contributor

As I know, there are many ways to check system logs on ServiceNow.

By searching [System log] from the home page I can check many differnt logs, included emails, transaction, event etc. 

How about  Node Log File Browser?
Is "Node log file" the collection of all kinds of logs(including emails, transaction etc.)?
Or is it different logs?

 

2件の返信2

Community Alums
適用対象外

Hi @GaominZ ,

 

As far as I am aware the answer is No, the Node Log File Browser will not have email and transaction logs.

Reason-

1. Emails and transactions are application-level events that are logged in the ServiceNow database.

2. The Node Log File Browser contains server-level logs, which are more focused on system performance, errors, and debugging for the application node itself.

 

Note:  Log files are only available for the node you are currently logged into

 

Please check the below docs-
https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/time/reference/r_L...

Ankur Bawiskar
Tera Patron
Tera Patron

@GaominZ 

system logs might not store every log

what Node log file stores is mentioned in this article

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader