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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More George_1 Specialist Catalog item attachment info message How is the first info message is getting populated   Read More George_1 Specialist Script section read only mode Why the BR script section is in read only mode     Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by seemasingh 12 May, 2026 05:00 AM PDT Event Details Online ServiceNow Security Academy Hosted by seemasingh 12 May, 2026 08:00 AM PDT Event Details Online Visualization and Intention Setting with Natalie Thomas Hosted by jasminecole 12 May, 2026 09:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption (APAC) Hosted by Sarah Wood 12 May, 2026 08:30 PM PDT Event Details Online Sydney ServiceNow Enthusiast Group - May 2026 - Australia Release! Hosted by glennguzzo 13 May, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

CISCO CTI Finesse integration with Servicenow.

Hi All,We have a requirement to Integrate CISCO with Servicenow.The use case is that if a person call on CISCO telephone(Customer using it already) we can manage that call in servicenow like we can answer that call and open Interaction for that call....

  • Question

Resolved! Survey Column Values

Hello everyone, I have been working on the ability to report on our survey results in a more reader friendly format. I have created a database view to show all of the survey results in a single row and I have customized the column headers to reflect ...

  • Question

Bulk HR Case Transfer to New COE

Hello HRSD Community!  I have a very long list of HR Cases that need to be transferred to another COE table (i.e. sn_hr_core_case to sn_hr_core_case_benefits). What is the best way to do this without having to manually transfer each case individually...

  • Question
  • Human Resources Service Delivery

Knowledge Management - best practices for structure of KBs

We are just setting up Knowledge on our instance and how we have implemented in DEV so far is that we have four KBs: Self-help, Policies and Procedures, Tech Knowledge, and Training. All functional areas will have categories that feed into these KBs....

  • Question

Resolved! What is the Knowledge check box for in Resolution Information?

Hi There! I am brand new to ServiceNow Knowledge Management, and doing some exploring, so I had a quick question. On the incident form under the Resolution Information tab, there is a check box for "Knowledge". What is this used for? Does it go towar...

  • Question

Profile and Setting Error

I have this issue when i click on profile and setting, and i did everything but i am still getting this issue, i changed laptop/mobile and also change browsers, wifi and clear cache but still this issue is occuring, tell me what i do next? because it...

  • Question

Software installed' field is not populated when using ACC for discovery

Hi,Does anyone know why the 'Software installed' field is not populated (software installed are not listed in related list) when using ACC for discovery?Everything else, like network adapters, processes, TCP connections, file storage, etc., is discov...

  • Question

Can we enable translations in engagement messenger

We are using Engagement Messenger to support customers who work in different applications and do not have direct access to ServiceNow. We have integrated Record Producers into Engagement Messenger, and these are currently being used by users across m...

  • Question

How to test dependency widget with a sample widget?

Hello Community, I have created below dependency widget:The baseline widget makes use of a JavaScript library called OpenLayers. See https://openlayers.org/. Requirements 1. Setup Widget DependencyFirst we will setup the dependency, JS include, CSS i...

  • Question

FLEXERA Integration

We need to disable the Flexera Integration and uses SAM OOTB functionality .To start with this we are analyzing all the customizations of Flexera in our instance .We have found the Business Application of FLexera in the cmdb_ci_business_app.Does chan...

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