ServiceNow Community

Logik scripting

How to code in logik.io. I have a requirement to auto update a field based on other field and multiply with certain number. this can be achieved by directly giving the values in the rules but i want to explore the advanced option. But I want to under...

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Labs

In completing labs I select all after that I found instances but after clicking instances it was not showing correctly can you please guide me my issue I can't understand what to do

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Looking for ServiceNow Administrator Interview Preparation Tips

Hello everyone,I have a background in Software Testing and am planning to transition my career into ServiceNow Administration. I have recently started learning ServiceNow Administrator concepts and am preparing for administrator interviews.Could anyo...

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Interview Question for GRC framework

Hello Everyone,I'm looking GRC interview Question? can any one provide real time scenario's from where i can preparee?

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Resolved! I want report to see the ownership group of the kb article related to the approval record

Hello All,I dont see any OOB approach to link the ownership group in the approval records. I am aware of the solution of creating a custom field that gets updated every time the approval is generated from the KB article(either from Workflow or Bus...

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PDI Created - but not showing in menu (DEV280352)

I got a PDI 2 days ago, but of course I forgot to note the admin password. I thought "Oh well, I'll use the pw reset feature", but the phone number isn't correct.I cannot see any option to manage the instance in my user profile or on the Now Dashboar...

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Resource Assignments - Allocation Type

Hi. We have recently started to use Resource Assignments instead of the old Resource Plans. We have run into the issue that when we create a new Resource Assignment and set the Allocation Type (distribution) to "Monthly", only one related resource al...

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fsm

How does the SMMapMarkers Script Include dynamically manipulate map marker payloads before rendering them on the Central Dispatch board? Specifically, if you need to override the default color-coding logic of a Work Order Task pin based on a custom d...

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FSM

How does the SMMapMarkers Script Include dynamically manipulate map marker payloads before rendering them on the Central Dispatch board? Specifically, if you need to override the default color-coding logic of a Work Order Task pin based on a custom d...

Question

Resolved! FSM

Hello all,I’m evaluating ServiceNow Field Service Management (FSM), specifically in the context of inventory and parts management for field operations, and would appreciate insights from those with implementation experience.A few areas I’m looking to...

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All records in m2m table not showing in variable set

In ServiceNow, I've created the following script include function to view all records in the u_m2m_depts_config_items table:existing_org: function() { //Setup the parameter for the selected Business Application var busApp = this.getPara...

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ServiceNow versions / Release

> ServiceNow Community > Products > Releases and Upgrades In the beginning: How ServiceNow was born ServiceNow versions / release Release nameDateEarly ReleaseEnd Of LifeDelta WindowGlideSoft 20042004-01-04 January 20062006-01-01 Februar...

Article

Need to multi select records in iist reference field(not in the add multiple members popup)

Hey All, We have a list reference field where we select a single key at a time with multiple keys showing as in list form. But, clients wants to select multiple keys at once with having check box but we can't use "add multiple members" button as we a...

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Inbound Action to process mailto.approval button

Hi,I have a notification with a requirement to add two buttons to Approve or Reject an Approval Resquest for a catalog item.I used the OOTB templates: mailto.btn.approval , mailto.btn.rejectionI have 2 questions:1- What is the difference between thes...

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Resolved! Two report needs to be built one for the requests raised by IT user and other is Non-IT user.

I have created two dynamic filters in ServiceNow:Member of IT GroupsNot Member of IT GroupsIn my instance, I have two IT groups:Service DeskNetworkFor example, Fred Luddy is a member of the Network group, so he is considered an IT user.My requirement...

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