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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Christchurch SNUG April 2026 Hosted by craigwall 27 Apr, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by seemasingh 28 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by HariomS35974003 28 Apr, 2026 09:00 AM PDT Event Details Online Get Ready to Speak with the Instance Security Experts at K26 Hosted by janenec 28 Apr, 2026 10:00 AM PDT Event Details Online 4/28: Governing AI in Life Sciences: Ensuring Compliance, and Scaling Trust with ServiceNow Hosted by Mary Kay Pierso 28 Apr, 2026 11:00 AM PDT Event Details Online 4/28: Governing AI in Life Sciences: Ensuring Compliance, and Scaling Trust with ServiceNow Hosted by Mary Kay Pierso 28 Apr, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

The article text is distorted.

I uploaded the policy in the Compliance Workspace. After approval, the article is published; however, the text appears distorted or garbled, even though it looks correct in the backend task.What could be the possible reason for this issue, and how ca...

  • Question

Resolved! Copy custom variable in record producer to OOTB record producer attachment

Hey! In a record producer I have a custom variable of type attachment called 'bifoga_fil':So I want to copy this to the OOTB attachment on the record producer in the back-end, so that the attachment is visible in the banner above and in the logs. I'v...

  • Question

Unable to select the value to map in flow designer

I am working on the flow designer that triggers the Staff change LCE from the Workday payload received. The payload includes New Manager ID and Old Manager ID(both are string inputs to the flow).There is a lookup record for the New Manager ID and the...

  • Question

QR code code generator - ServiceNow

Create a unique QR code for the asset or any record of a ServiceNow table;- 1. Create a UI script and import the js package (jquery.qrcode.min)- UI Script name- jquery.qrcode.min  2. Create a UI page and use the UI script jquery.qrcode.min as the so...

  • Article
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How to modulate O365 in CSDM - OOB and Simplified version

I'm looking at the alternatives to modulate Office 365 in ServiceNow CSDM. The company that is about to use CSDM is centralized and does not have a complex data structure. I'm looking at the suggestion from ServiceNow regarding O365 and I think it's ...

  • Question

Pause Generating RITM Unless Approvals are approved in Request

Hi, I have issue, so in the OOB, when request is created, One RITM is also created simultaneously . In my case i have list of approvals in Request, I want to create the RITM, once all the approval in the request is approved. Now to pause the OOB feat...

  • Question

Resolved! Modify CWM apply template procedure

Dear all,I'm using Collaborative Work Management and would like to modify the Apply template functionality; this action just creates the list of saved tasks (of my starting template) but doesn't applies also relationships and some other fields I woul...

  • Question

Not able to delete RITM using Click a UI action test step of ATF

I’m trying to delete a Requested Item (RITM) record in ATF, but I’m running into an issue with the delete confirmation popup.When we manually click the Delete UI action on an RITM form, a confirmation dialog appears (Cancel / Delete). However, in ATF...

  • Question

Re-opening a resolved CSM case

Hi community,I have received a request from our Customer Service department to automatically re-open a case when a customer adds a comment while the case is in the Resolved state. From a technical perspective, this seems straightforward to implement ...

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