ServiceNow Community

Australia and Rapid7 InsightAppSec Application VR Integration

Do you have Rapid7 InsightAppSec Application VR Integration installed?I confirmed with Rapid7 today that the current version is not compatible with the Platform release Australia.Rapid7 expressed that I needed to submit an enhancement request to them...

Question

How to Retrieve Last-Used Data for Adobe Products in SAM Pro Subscription Table?

Hi Community,I wanted to check if it is possible to capture or view last-used data for Adobe products within ServiceNow SAM Pro,Is last-used or usage-related data available for Adobe subscriptions in SAM Pro?If yes, how is this data populated (e.g., ...

Question

Error in 'Copy Attachment to Folder' OOB Action of SharePoint in Flow Designer

We are experiencing error in OOB Action in Flow Designer 'Copy Attachment to Folder' after upgrade we are getting different types of errors like Parameter name: strUrl" error , Incorrectly formatted request, user access denied. Anyone experienced s...

Question

Trigger Survey with flow designer

Hello, I was trying to trigger a survey using flow designer , but the survey is being sent without questionsdoes anybody know why ? thank you for your help

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Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21

Find Your Squad: CreatorCon Hackathon Team Formation on Tuesday, 4/21 The CreatorCon Hackathon is back, and whether you're a seasoned builder or someone who's never touched a line of code, there's a spot with your name on it. But first thing...

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Make assignment group field read only on the incident form after saving in SOW

Once we select the assignment group and after saving the record in the incident form, the field needs to become read only in the service operations workspace, we can't change the assignment group. the below code is not giving the expected output. ple...

Question

Multiple Business Applications per Application Service?

Hey everyone! Is it possible/acceptable in the CSDM framework to have an application service instance match up to multiple Business Applications? For example: We have a Production, Test, and Development instance of the ServiceNow Platform. When co...

Question

ServiceNow → Microsoft Teams: Clickable link/button in 1:1 chat without bot or delegated auth

Hi Community,I’m working on a ServiceNow Flow Designer automation that sends 1:1 Microsoft Teams chat messages to managers as part of an asset recovery workflow (hardware return reminders).Current setupServiceNow Microsoft Teams Graph SpokeClient cre...

Question

Problem with Task 6 in CMDB Health Micro-Certification Simulator (Yokohama)

After applying the filter conditions for the Certification Filter, I can only see 69 records instead of 123.I have not deleted anything.Does anyone have any ideas on how to fix this?As a result, only 69 CIs are returned. Would it be a good idea to te...

Question

Run as System property in Flow designer

Hi everyone,We have recently started using Flow Designer in ServiceNow and had a question regarding “Run As: System User” in flows.What are the main cons or risks of using System User? From what we understand, it bypasses ACLs and user permissions, b...

Question

Best Way to Move Content into a ServiceNow Knowledge Base

I'm looking for the most effective way to migrate Confluence Wiki pages into ServiceNow Knowledge Bases. Has anyone found an effective way to import content from Wiki most directly into SN, while honoring the KB workflow (e.g., an easy import, a trig...

Question

Setting Up Docusign eSignature for Contract Management Pro

Overview Configuring Docusign in Contract Management Pro (CM Pro) requires setup across four areas: your Docusign account, the ServiceNow Docusign eSignature Spoke, CM Pro records, and your contract templates. All four need to be correct for signatu...

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Azure Group Provisioning not removing users from ServiceNow Groups

Hello all, I have come across an issue with ServiceNow and Azure Provisioning. I have user and group provisioning with SSO working but when a user gets removed from a group on Azures side, they are not removed from ServiceNow groups. Adding users to...

Question

Is it possible to develop a Fluent app locally in VS Code without source control?

Hi Community I've been developing a Fluent-based scoped app on our company instance and honestly — developing in Fluent is a lot of fun. The language itself is clean and modern, and I can see why ServiceNow is pushing this as the future of pro-code ...

Question

SG-SCCM Service Graph Connector

How do I configure the SG-SCCM Service Graph Connector? Version: 3.6 Sample Windows Server to Monitor: crusvrwin10 Software Asset Management Enabled(Yes\No): Yes SCCM Asset Intelligence Enabled(Yes\No): No Mid Server used to connect to SCCM SQL Ser...

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