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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Important Update on Legacy Reporting and Analytics with Australia Release

Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...

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Attachment on case creation form

On the case creation form "sn_hr_core_case_creation", i want to give the option to add attachments, like we have on the forms.I don't see an option to do it through "Case Creation Configuration.".Need suggestions on how to achieve it.

  • Question

MS Teams Messaging Issue to ServiceNow Sidebar

Hello, I recently setup an integration with ServiceNow Sidebar and MS Teams. We use this integration to communicate from our Service Operations Workspace to the customer via Sidebar ---->Teams Messaging The issue we are currently seeing is, I will st...

  • Question

Editing Placeholder Text on Phone Number (E164) Field

Hi! I am trying to find how to edit the placeholder text on a field of type "Phone Number (E164)". There seems to be an OOB default and in our QA and DEV environments it shows (999) 999-9999, but in production it shows as 999-9999. Any recommendation...

  • Question

Intune Integration with Servicenow For CMDB.

Hello Folks, I want to integrate "Intune" with Servicenow for specifically Marinating the CMDB Data in "Computer" Table.Can anyone please guide me what are the pre requisites and any reference document?Thanks,

  • Question
  • Discovery

Ai Search Restrictions

We are seeing that the search results in the genius results are not always accurate, especially when it comes to our HR information. That certainly could be a result of knowledge article issues. A question has been raised as to whether we can exclude...

  • Question

Performance Analytics Indicator CI Historic Data

Hello, When creating an Indicator that checks for the total number of non-retired CIs for a specific class, is it possible to get historic data?  Thank you, Adam

  • Question

How to create a new Associated Intents

Dear all, As a practice I have created a new Topic "OUtlook Application" in Service Now to be used with Virtual agent 1- First when I add Static choice to the flow I get information :  "Static Choice is not supported on: AI Agent Background, AI Agent...

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