ServiceNow Community

its regarding profile url

am unable find profile url plz help

Question

Resolved! Issue with Group Display in Workspace – Difference Between Default View and Workspace

Hi everyone,I’m facing an issue in the CSM Workspace related to group display when using the grouping by cell option.In the default list view, all 22 groups are displayed correctly, including the (empty) group. In the Workspace, the counter shows 21 ...

Question

Congratulations 2025 ServiceNow Community Rising Stars!

We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars. You may wonder, what makes Rising Stars incredible? They are ServiceNow practitioners from all over the world who are setting a strong example for how to...

blog

regarding login issue

hey hi , i am not getting otp while i am logging to servicenow learning . it is not working from past week.

Question

Trouble Getting Skill Assignment to Work With Incidents

I've gone through this tutorial a few times and also through all the other documentation I could dig up. https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/advanced-work-assignment/concept/skills-routing-tutorial.ht...

Question

HAM Simulator: Create bulk stock order

Hello,I am working on my HAM Simulator and am stuck on Create bulk stock order and need some help. I have turned this upside down and cannot figure out what I am doing wrong. I have triple checked spelling and steps along with the user being used. I ...

Question

Lists and Filters Task

Hi all, I'm having some trouble starting the Lists and Filters tasks - when I click on All > Incident > All, I get a blank page as shown in the attached picture.

Question

How to create the ticket view form in employee portal

HiCan any one guide me on this steps I have created search source for incident - while searching with INC number in employee portal its displaying result is showing as form view -In Type head I made as ticket Result its showing as How to enable this...

Question

How to Search the Documentation Site Like a Pro

When you're looking for answers quickly, knowing how to search effectively can save you time and effort. Here's a guide to help you navigate the ServiceNow documentation site with precision and confidence. Set Your Search Scope To narrow your resul...

Article

Service Portal widget $interval displays inconsistent results during refresh

I have a widget that needs to refresh every one minute. I've got it working when executing the widget directly, however the client $interval alert does not match the server side data during it's refresh.Client Scriptapi.controller=function($interval)...

Question

HR case agent needs toi see relevant knowledge articles for HR Service

I have seen this has been asked before but cant find a proper solution. so here it is again - how to help HR case agent and provide him relevant knowledge articles during case handling in agent workplace ?We have HR knowledge base populated with rel...

Question

Issue retrieving CSV from MID Server and attaching it to a record

I have a requirement to retrieve a file from the MID Server and attach it to a Record in a Flow. I'm really struggling with retrieving the file from the MID Server. For various reasons, Import is not an option. I've seen a few posts and videos on ...

Question

Data load import issue

Hi, We are trying to load a set of data into Idea portal - ServiceNow SPM module.The load data and transformation shows successful and the "Import Set Rows" shows the rows are successfully created. However, the imported data is not showing up on the ...

Question

Unread Message Indicator for Agent workspace

For easier follow-up on tickets, can we include a way to indicate if there is an unread message in the RITM from the support inbox? Our support inbox is a view of the catalog tasks assigned to the XXX assignment group in the Service Operations worksp...

Question

Is this script ok? It doesn't look to work...

I have created the script below to use in a UI Action script window but it's not working as expected.I want the script to populate a true value into a true/false field so that mandatory fields are then disabled until the value is removed again. The ...

Question