regarding login issue

B DHARMESH
Giga Contributor

hey hi , i am not getting otp while i am logging to servicenow learning . it is not working from past week.

dharmesh
7 REPLIES 7

rajumunta
Kilo Sage

I was able to get it without any issues. Not sure if it is a regional issue. An alternative option is to use other form of authentication (Email authentication on that page) until you can get the phone verification working.

If my response proves useful, please indicate by selecting ‘Accept as Solution’ and ‘Helpful’. This action benefits both the community and me.

actually, i have only option to send otp to mail 

i cant get on my mail

 

dharmesh

Bhuvan
Kilo Patron

@B DHARMESH 

 

If you have another method where OTP is working [ email or sms ], try logging in and submit a case with now learning help center

 

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

If that is not an option, use 'Need assistance with sign in?' option and it would resolve your issue

Bhuvan_1-1757528286206.png

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

yes  i did but it is showing some technical issue

 

dharmesh