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The ServiceNow MVP Class of 2026Introducing the 2026 ServiceNow MVPsThe 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community!Meet the MVPs!What`s NewPopular PostsMoreThe latest in CommunityPosted by Victor ChenActivate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get StartedTo help you activate A...Read MorePosted by laurenmcmanWelcome to the Developer Passport: Australia Release PreviewIntroducing The Develo...Read MorePosted by Juergen LindnerIntroducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.Today, AI finally cloc...Read MorePosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronLock In Your Spot at Knowledge and CreatorCon 2026!Hey there, ServiceNow Community! Knowledge and Creator...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsJuhi PoddarSpecialistJuhi Poddar MVP 2026: My Community PowerThe ServiceNow Community has been an integral part of my professional
journey. What...Read MoreIts_AzarSpecialistStop Blaming Performance — Start Fixing Your Business RulesLet’s talk about somet...Read MoreIts_AzarSpecialistnow assist greyed outIm not able to interact with now assist, its greyed out Read MoreIts_AzarSpecialistVirtual agent chat to display agent topicsHi all, i have created an aagent in agent studio, and i want to use that
in virtual...Read MorePrasanna_PatilSpecialistHow to capture encrpted data on incident for non itil userHello Team, We have bu...Read Moreprerna_shSpecialistVirtual Agent Custom TopicHello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistIntroducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.Hello Everyone,I’m trying to raise a catalog request using a custom
topic I created...Read MoreIts_AzarSpecialistUnderstanding Field Styling in ServiceNow: Forms vs ListsField styling in Servi...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlinePut AI to Work(shop) for Service OperationsHosted by Amanda Martinez10 Mar, 202605:30 AM PDTEvent DetailsOnlinePut AI to Work(shop) for Service OperationsHosted by Amanda Martinez10 Mar, 202605:30 AM PDTEvent DetailsOnlinePut AI to Work(shop) for Service OperationsHosted by Amanda Martinez10 Mar, 202605:30 AM PDTEvent DetailsOnlinePut AI to Work(shop) for Service OperationsHosted by Amanda Martinez10 Mar, 202605:30 AM PDTEvent DetailsOnlineBoston Learning Lab: Autonomous IT Workshop: Your Roadmap to ZeroHosted by Amanda Martinez10 Mar, 202605:30 AM PDTEvent DetailsOnlineBoston Learning Lab: Autonomous IT Workshop: Your Roadmap to ZeroHosted by Amanda Martinez10 Mar, 202605:30 AM PDTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Special Handling notes are visible when viewing a case ticket record from the CSM workspace (out of box)Agent opens a Case record, a pop-up displays on the right side of the workspace window showing relevant special handling notesNew customer added i...
Which instances support Predictive Intelligence? This was a question in micro certification of Predictive Intelligence.A. Shared-hosted instancesB. Cloud instancesC. PDIsD. Self-hosted instancesIs it A and B?
Full resolution PDF download link below Property & casualty insurers navigate decades of operational complexity, including fragmented policy admin systems, manual claims triage, siloed underwriting data, and compliance workflows patched together wi...
Hi There,I would need help to create, how to create below step by step I am exploring this.Create a standard Dashboard for Agents on the landing page in workspaceAgent dashboard contains the following reports:Unassigned casesMy open casesNew cases (M...
Hello!I have a scheduled background script that updates the incident.description HTML field.Now I've read about ServiceNow scripting governance tool and I have added the admin user and all required users the snc_required_script_writer_permission role...
Hello, I cloned the Form widget because I need to hide or disable the Activity field, along with the Post button and the Work Notes checkbox, while still keeping the activity history displayed at the bottom. This request comes from a business require...
We have this below requirement to incorporate AI search on Incident Record Producer. Re-design of incident record producer to integrate AI search and drive greater deflection-So, when an user enters description of the issue, a response is generated /...
Hi,I have to create a Add button for cases related list on incident record in SoW. I followed few of the articles from community.https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003 https://ww...
Hi All, The requirement is to use the CWM for an ask. If so, requests, RITMS and its respective tasks which are created via portal can it be bought into CWM. There is something as connect ed work where we can define table and its conditions and bring...
After upgrading our instance to the Zurich release, we noticed that records created during Automated Test Framework (ATF) execution are no longer rolling back after the test completes.We also checked system properties related to rollback but did not...
On the Release table (rm_release_scrum), we have a Related List to the Issues table (see attached screen shot). Currently the filter for the Related List is where Parent is equal to the Short Description of the Release. I want to update the filter ...
Hi everyone,I am testing Virtual Agent inactivity timeout in ServiceNow and facing an issue.Requirement:Show a warning after 25 minutes of inactivity and automatically terminate the conversation after 30 minutes.Current configuration:com.glide.cs.idl...
for a catalog item, Sap system is reference field and approval by is lookup selectbox (referring a grp)if sap system is A,B,C, then approval by should be particularly 3 grp members need to show as option in approval by field and D,E,F as Sap system t...
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