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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Empowering Your Success with AI-Enabled Regulatory Change Management Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Impact Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online 12/2 Webinar: Accelerating Development with ServiceNow Build Agent Hosted by Mary Kay Pierso 2 Dec, 2025 12:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Incident Overdue Notification

 Hi Community, I need to automate an "Incident Response Overdue Reminder" email when an incident's due date is today or in the past and the state is not Resolved or Closed; I have already created the notification and the event (incident.overdue.remin...

  • Question

Knowledge Article Keywords - Best Practices

Hello, I recently started a new role and one of my main responsibilities is managing and enhancing my organization's Knowledge Library. I want to enhance our users' experience and ability to find what they need in the service portal by making sure al...

  • Question

entity based access control

I am looking to use Entity based access control for IRM. I would like to restrict Controls and Risks from showing to people outside the hierarchy for that area of the business.I have setup Entity Access Configuration as an 'Entity' and selected entit...

  • Question

How to enable Microsoft AD Spoke in PDI?

I've been trying to activate the Microsoft AD Spoke on my personal instance, but not sure what I'm missing. I've already installed all IntegrationHub plugins required and it's still not showing up. Is it no longer available? See images below.PDI Plug...

  • Question

Hide only my teams work widget from service operations workspace

I need to hide only "Incidents assigned to your team" widget from "Your Teams work" section in landing page dashboard of  service operations workspace.Note: I have taken copied variant of OOB SOW and modified the "SowIncidentLandingPageUtils" UX clie...

  • Question

Hide Annotations based on UI policy

Hi Community, Good Day, I am stuck in a requirement, the requirement to hide Annotation using UI policy when state is in progress then annotation should not visible. I am using this solution.    Thanks 

  • Question

Quick/Bulk Edit in SOW

I've been tasked with disabling the ability to update a Config Item in the SOW based on the name of the CI. So if somebody in the SOW, opens their nav, heads down to the CMDB section and chooses a CI list, then they should not be able to modify any C...

  • Question

Quick Start Guide for Resource Management

Resource Management in SPM  Please subscribe to this blog for up-to-date information on Resource Management Workspace   Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...

  • Article
  • Resource Management
  • Strategic Portfolio Management

Questionnaires is not working in "CSM/FSM Configurable Workspace"

Hello, I am dealing with the "Questionnaires" OOTB button. the button works perfectly in the UI View. But not working in the workspace.    The button should open the window that shows me the relevant Questionnaires for the current work order task, th...

  • Question

Mini projects on Creation of groups, roles and Tables.

I am looking for sample applications to get more hands-on experience.I'm interested in starting some beginner-friendly projects that involves Creation of groups, Roles, User, and Tables.Are there any other ideas how to find a ServiceNow project to ha...

  • Question

Platform Analytics Task

Hi Everyone, I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. I’ve followed the task instructions and recreated the dashboard and chart to match the example image at the end of the task severally....

  • Question
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