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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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About ServiceNow Licensing Guide

After analysing every ServiceNow licensing reference page and knowledge article available, I've pulled everything together into one place  attached as a reference workbook at the end of this post.   The Three Models Know Which One You're In:   Servic...

  • Article

Anders Figenschow MVP 2026: My Community Power

During the 11 or so years I have been working exclusively with the ServiceNow platform, I also bring with me the knowledge from before those years.  I worked as a developer, worked with hardware, built cool stuff, and had fun. My goal is to bring for...

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Assessment Simulator Task 1: Personalize Your Instance (Content)

Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time formats on forms.3. Set your instance preferences to show help tips on forms. Hello community, I've done this task several times and it doesn't wo...

  • Question

UPDATED: Issues accessing ServiceNow University (clock)

If you have experienced this issue, please try logging in again as we believe it has been resolved. There is no need to create a case at this time.   I'm seeing a number of folks having issues accessing ServiceNow University this morning. If you're i...

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Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

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Resolved! Loop between SSO login and Now Learning Home Page

Hi Everyone, I recently updated my now Learning account's email address and I got confirmation email that it has been updated. I was able to login to PDI using new email ID but when I am trying to login into now Learning using new email ID, password,...

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Condition evaluated to null, skipping Business rule

From where does this error come from "Condition evaluated to null, skipping Business rule" on Form while submitting a new project form . How to fix it, if any have faced this and found to resolve this. 

  • Question

ServicenowAdmin exam - Cheat sheet

Hi All, I recently passed the ServiceNow Admin exam and made my own notes. Hope this cheat sheet will help you to pass the exam. Thanks Anu

  • Question

SAM Pro - Contract Rate Card & Expense Lines

Hi All, I have a question regarding the renewal contracts - we are creating the contract rate card manually and noticed that expense lines are getting generated on its own. Based on my research, it appears that expense lines on a contract are automat...

  • Question

Reclamation Rule in SAM

Hello Team,I am new to the SAM (Software Asset Management) module and currently exploring reclamation rules. I want to ensure I understand the backend flow correctly.I noticed that there are two different tables related to software usage:samp_sw_usag...

  • Question

A step by step guide to debugging slow transactions

A step by step guide to debugging slow transactions   This is a quick walkthrough of one approach to identifying the source of slowness in a ServiceNow transaction.   In this example I have deliberately configured a slow query in the service portal a...

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