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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online SNUG Techワークショップシリーズ2026 Hosted by Manarobot 17 Feb, 2026 12:30 AM PST Event Details Online ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 17 Feb, 2026 08:00 AM PST Event Details Online First Coast ServiceNow Developer Group Launch Party at the Jax History Center! Hosted by JenniferG 17 Feb, 2026 05:00 PM PST Event Details Online ServiceNow Exchange: App Engine Academy (EMEA) Hosted by Abigail Lavadia 18 Feb, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: Autonomous IT Academy - Major Incident Management Hosted by Abigail Lavadia 18 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Employee Experience Academy Hosted by Abigail Lavadia 18 Feb, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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see who has downloaded the attachment

Hi All , We have a requirement in which we want to see who has downloaded the attachment.Please find the code below : Also please note the table on which we want to see who has downloaded the attachment is in scoped app and is extended from task,weir...

  • Question
  • Scoped App Development
  • Scripting and Coding
  • Studio

Resolved! How to host multiple instances of the Virtual Agent?

We are new customers currently rolling out ITSM. We have some old specific use-cases we need to bring with us into ServiceNow without necessarily getting the specific modules yet One of these is a Sustainability Chatbot FAQ style which our ESG staff ...

  • Question
  • Virtual Agent

BLOG : DeleteRecord() vs DeleteMultiple()

deleteRecord() and deleteMultiple() are GlideRecord methods in ServiceNow for deleting records from tables. The first targets a single record, while the second handles bulk deletion based on query conditionsDeleteRecord():deleteRecord() performs to d...

  • Question

SNPI - Import CMDB Data - error

I can't get passed the validation for SNPI - Import CMDB Data. I get his error - Did you correctly import 6 CI relationships? I don't know where to go to make the correction.I initially did the steps below and created transform map. 

  • Question

Understanding GlideDate() and GlideDateTime() in ServiceNow:

Understanding GlideDate() and GlideDateTime() in ServiceNow:ServiceNow developers frequently work with date and time data to manage records and processes effectively. GlideDate() and GlideDateTime() are essential classes in ServiceNow for handling da...

  • Question

Flow Designer - Ask for approval activity is not working

I am trying to trigger approvals in my Flow, but I am unable to pass the sys_id in the “Ask for Approval” activity.Use case:I have created a custom action that fetches the approver’s sys_id based on certain conditions. The approvals are dynamic, and ...

  • Question

Trigger Multiple approval from flow

Hi all, I want to trigger based on some conditions i'm using multi row variable so each row has the approver based on the condition it should trigger to that specific approvers. Currently I have created a custom action where i'm getting output as com...

  • Question

Any update on Global-scoped apps in IDE/SDK?

Hi! Can any ServiceNow employee give an update on when we'll be able to build and modify Global-scoped applications using IDE/SDK? I asked this question a few months ago and was told that it would be coming "soon", but since then there's been no othe...

  • Question

Project WorkSpace redirection.

If a user (non admin) attempts to open a project, resource assignment, or resource plan in the backend view they need to auto take to the project workspace. How do i achieve it? client script or Display BR? 

  • Question

Link redirection in HR case

Hi Team, In HR case creation, native view page link when user bookmarks this below link and tries to create a new HR Case, when must show alert and redirect to workspace link. Native link:https://********.service-now.com/now/nav/ui/classic/params/tar...

  • Question
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