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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Virtual Demo: Super Intelligence Control Tower: Manage the full lifecycle of any AI asset Hosted by Carrie Lea 3 Nov, 2026 05:00 AM PST Event Details Online Cyber Asset Intelligence and Identity in the AI Agent Era Hosted by ShaunaV 4 Nov, 2026 08:00 AM PST Event Details In person now[dev] 2026 Hosted by jenhanley 4 Nov–5 Nov, 2026 11:00 AM PST Event Details Online ServiceNow Exchange: SPM Value Journey Session 4 - Managing Work Execution Across Projects & Sprints Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details In person Federal PQC Readiness: Operational Resilience Against Emerging Threats Hosted by Mayleen Fitzcha 5 Nov, 2026 08:30 AM PST Event Details Online NEW ENGLAND SNUG Live event on November 5th! Register today! Hosted by tracyo_brien 5 Nov, 2026 08:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

IIS Pattern customisation for connecting MSSQL database

Hi All, Good day.I am attempting Service Mapping for an application which uses IIS Server (hosted on Windows Server) and the next layer of the map is a MSSQL DB. The map is successfully created till the IIS Servers but not proceeding ahead to the MSS...

  • Question

How to control Knowledge Articles Versioning

Hello Team,I need to understand where we can control/check the OOB Knowledge Versioning.Or If anyone help me to understand how the Knowledge Version worksPlease check the below screenshot, Thanks in Advance

  • Question

Exporting Pivot table

I have updated our data visualization plugin to 28.4.1 and we are on patch 6 hotfix 2.  We are trying to export a pivot visualization and the only options are still PDF, JPEG, PNG, etc.  There is no change or option for excel or csv. When trying to d...

  • Question

Are you managing a service operations or contact center function?

Whether you're monitoring SLA adherence, coordinating escalations, investigating what went wrong, or bridging the gap between frontline agents and senior leadership — your experience is exactly what we need.  The ServiceNow UX Research team is runnin...

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2026 Risk Events

2026 Risk Events Integrated Risk Management (IRM)  |  Third-party Risk Management (TPRM)  |  Business Continuity Management (BCM)  |  Privacy Management  |  AI Control Tower  |  Operational Sustainability Management (OSM)   October Oct 20 RISK Ser...

  • blog
  • Audit Management
  • Business Continuity Management (BCM)
  • Compliance Management
  • Integrated Risk Management (IRM)
  • Policy and Compliance Management
  • Risk Management
  • Vendor Risk Management

Form component showing form section twice in UI Builder

I am trying to solve a gap in ServiceNow mobile functionality and I have run into an issue that I can't figure out. To get our IT staff to use Now Mobile Agent while they are in the field, they need to be able to update catalog task variables.  Servi...

  • Question

Show schedule date/time type of fields in workspace

Hi Everyone, I want to show start_date_time of type Schedule date/time from cmn_schedule_span table in CSM workspace, it shows  is only supported in UI16 and earlier, it shows perfectly on native view, what is the work around for this. Many thanks

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  • Customer Service Management
  • Field Service Management

Register Today for the Nashville SNUG Live!

Hello SNUG Members!   We are pleased to invite you to the in-person Nashville SNUG Live on Thursday, November 19 at Asurion Corporate Headquarters in Nashville, TN.   SNUG events are designed to enhance and accelerate your success with ServiceNow. Wi...

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  • In Person
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Social Benefits Playbook catalog items missing after application repair

Hi, I have been working on the PSDS module in that I encountered some issues,please help me to resolve it. We are using the ServiceNow Australia release. The following catalog items are missing from the sc_cat_item table and are not available in the ...

  • Question

OOTB 差分リスト - Brazil Patch 2 (GA) vs Zurich Patch 13/ Australia Patch 7

Brazil GA リリースに伴い、Zurich および Australia からアップグレードを行う場合に見られる翻訳テーブル (OOTB に限る) の差分を抽出したファイル*およびその参照方法を共有いたします。 品質向上を目的とした改善点が多々ありますが、特にお知らせしたい変更点を以下に挙げます。 英語 改善前の訳 改善後の訳 コンテキストや変更理由 {1} requested to approve task  {1} によってタスクの承認が要求されました  {1} にタス...

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