Show schedule date/time type of fields in workspace
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08-06-2024 07:43 PM
Hi Everyone,
I want to show start_date_time of type Schedule date/time from cmn_schedule_span table in CSM workspace, it shows is only supported in UI16 and earlier, it shows perfectly on native view, what is the work around for this.
Many thanks
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12-20-2024 12:06 AM
Old post i know, but did you find a solution for this?
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Wednesday
I had the similar requirement.Any help is appriciated
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yesterday
Hi,
The Schedule date/time field type from the cmn_schedule_span table is supported in the native UI (UI16), but the Community discussion indicates that it is not directly supported in CSM Workspace.
A possible workaround is to use a standard Date/Time field in the workspace.
Create a custom Date/Time field on the relevant table.
Populate it from the Schedule date/time value using a Business Rule or Flow Designer.
Add the custom field to the CSM Workspace form using UI Builder.
Test the date and time display, including time-zone handling.
One important point: the linked Community discussion does not contain a confirmed solution. The only reply asks whether a workaround was found. So the above is a suggested approach, not a verified out-of-the-box fix.
Reference: ServiceNow Community – Show Schedule Date/Time type of fields in Workspace
