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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
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How to keep Software Installations table records current

Hello friends, I would like to know how can we make this cmdb_sam_sw_install table records clean, current and uptodate. We have ServiceNow, Tanium and custom integration populating this table.  Would like to understand how would I achieve this ? How ...

  • Question
  • SAM FOUNDATION
  • SAM Pro

DevOps Change Workspace Home page error

As a DevOps user, I am encountering the below error while logging in as a devOps user or devOps admin. I have already created the query_range ACL and assigned both the sn_devops_ws.workspace_user and sn_devops_insights.user roles. Since the Home page...

  • Question

CAD Exam Not Showing in Pearsonvue (No Pre-Approved Exams)

Hi everyone,I’m trying to schedule my ServiceNow Certified Application Developer (CAD) exam, but when I click “Schedule now,” I’m redirected to the exam dashboard where it shows:“You do not have any pre-approved exams at this time.”I have already reg...

  • Question

Migrating Dashboards and Reports via Add to Update Set Utility

As we all learned in ServiceNow Fundamentals/System Administration training, Update Sets are the mechanism to move configurations from one instance to another.  You build your enhancements in a lower level development instance and promote the changes...

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  • Dashboard
  • Multiple Versions
  • Performance Analytics
  • Reporting

My Pearson exam didn't launch

Hi all, I had my CAD exam scheduled for today and it just didn't launch due to issue with the Pearson app. Now how do I reschedule it and when can I reschedule it to?

  • Question

CMDB records not visible even with admin and itil role assigned

Hi, We have users who cannot see CMDB configuration Item records in servicenow The users already have admin role and itil/cmdb_read roles asssigned, but still the CMDB records are not visible. can anyone help with the root cause and fix for this issu...

  • Question

Crowdstrike integration

HI All,Good Evening!To implement and the configuration of the Service Graph Connector For Crowd strike into our ServiceNow environment. This implementation will enhance our CMDB with accurate up-to-date endpoint data and identify unprotected assets t...

  • Question

Service Graph Connector for CrowdStrike Data Source throwing error org.mozilla.javascript.JavaScriptException: com.snc.process_flow.exception.ProcessAutomationException: GlideRecord input is for incorrect table (sys_script_include.96d149bc1b837010968

I have setup connection to CrowdStrike Succefully.  Created the Datasource using the connection as explained in the Installation Guide. However, during Test Load 20 record on Datasource, i am getting the error :org.mozilla.javascript.JavaScriptExcept...

  • Question
  • Service Graph Connector

Resolved! How do i delete a custom skill in Now Assist skill kit?

I have created a custom skill in Now assist skill kit and then cloned it. The first skill is deactivated but I would like to delete it as well. How do I do that? I cannot find actions for deleting a now assist skill. 

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