Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
939674members
2923040posts
Get ready for Knowledge 2026. Register by December 31 to save $400 on a full-conference pass. Save $400
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online December 4: Accelerating Mission Outcomes with AI-Powered Workflows Hosted by WhitleyT 4 Dec, 2025 07:00 AM PST Event Details Online December 4: Accelerating Mission Outcomes with AI-Powered Workflows Hosted by WhitleyT 4 Dec, 2025 07:00 AM PST Event Details Online Live on ServiceNow: How ServiceNow University Drives Platform Adoption and Reduces Risk at HOOPP Hosted by Lolita Honkpo 4 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: How ServiceNow University Drives Platform Adoption and Reduces Risk at HOOPP Hosted by Lolita Honkpo 4 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: How ServiceNow University Drives Platform Adoption and Reduces Risk at HOOPP Hosted by Lolita Honkpo 4 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: How ServiceNow University Drives Platform Adoption and Reduces Risk at HOOPP Hosted by Lolita Honkpo 4 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Number of rows removed from this list by Security constraints

We are encountering an issue with the visibility of documents in the [ds_document] table. Issue:A message stating "Number of rows removed from this list by Security constraints: 50" appears on the first page. However, the document that the user is au...

  • Question

Limit Reference field choices based on live changes

I have 2 reference fields category and sub-category, both referencing the sn_grc_choice table. The category values are set as parent for sub-category values. I need to limit the choice list for sub-category field, based on the category value chosen. ...

  • Question

How to force Incident/Request record links to always open in SOW?

Hi everyone, I need to ensure that whenever a user opens an Incident, Request, or similar ticket - the record always opens in SOW, not the classic UI.Right now, links opened from outside SOW still route to the classic view.What’s the best way to glob...

  • Question

Start Building

When I click on Start Building, I get the message below.  It is not populating my email address on file but rather and example email address.I cannot proceed. How do I get around this message? 

  • Question

Employee centre: how to add links to other websites as drop-down options

Hi,  I want to add a topic called ‘External Links’ that contains a dropdown with four external websites. I don’t want to add these as shortcuts (as shown in the screenshot). How can I update this without creating a catalog item, and how can I remove ...

  • Question

Subject Person Setting in HR Case

I need help with setting the Subject Person on an HR Case.We have a parent HR case and two HR tasks created under it.Task 1Type: HR Service (Service: ABC)When the fulfiller submits the HR Service form, the new HR Case correctly takes the Subject Pers...

  • Question

Resolved! Scheduled Report - Filter between 2 different times (created)

I'm having trouble setting up a scheduled report. I have a standard table of internal invoices, and I need to trigger a notification only for records registered between 11 PM and midnight. How do I do this? I tried using the standard report, but I ca...

  • Question

Regarding Slowness Issue for MRVS

Hello Everyone,I am experiencing a performance issue with the Multi-Row Variable Set (MRVS) functionality. Specifically, when I click on the Add button to insert a new row, the system takes an unusually long time to load and respond. This delay is im...

  • Question

I want to clear the ServiceNow CSA exam

I want to clear the ServiceNow CSA examI did try one attempt and got failed and I have cleared the ServiceNow fundamental course and took some help from the Udemy , however, the questions in the exam where very different from what I have pratcicedI a...

  • Question

How change source value of the events which are from MID SNMP Trap Listener?

Hi All, Hope you are doing good. We have few integrations which uses the MID SNMP TRAP LISTENER method to bring the events into ServiceNow. But this method is having source value as "Trap from Enterprise Listener 111". Is there any way we can change ...

  • Question
  • Event Management

Resolved! Knowledge 2026 Registration Link is broken - goes to logout

When I  go to https://www.servicenow.com/events/knowledge.html  and click on Register Now, it goes to the URL  https://knowledge.servicenow.com/flow/servicenow/k26/registration for a second and then goes toreg.servicenow.com/flow/logout?referer=https...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More