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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ITOM AIOps: Better Together with Dynatrace Hosted by seemasingh 20 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Academy Hosted by HariomS35974003 20 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Business Continuity Management (BCM) Workshop Hosted by Abigail Lavadia 20 May, 2026 10:00 AM PDT Event Details Online 5/20 WEBINAR: Enterprise Architecture in Healthcare: EA with an EA Hosted by Mary Kay Pierso 20 May, 2026 11:00 AM PDT Event Details Online 5/20 WEBINAR: Enterprise Architecture in Healthcare: EA with an EA Hosted by Mary Kay Pierso 20 May, 2026 11:00 AM PDT Event Details Online 5/20 WEBINAR: Enterprise Architecture in Healthcare: EA with an EA Hosted by Mary Kay Pierso 20 May, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Query on Client Script

Hello Everyone,I am facing an issue related to impersonation and field behavior in ServiceNow.I wrote a Client Script where, if a specific user is impersonated, the Assignment Group field should become read-only; otherwise, it should remain editable....

  • Question

Microsoft Entra ID User Provisioning

Hi everyone,We are facing a similar scenario where we have configured IP restrictions in ServiceNow using Adaptive Authentication > IP Filter Criteria, and we need to whitelist Microsoft Entra ID provisioning IP ranges to allow SCIM-based user provis...

  • Question

What populates/updates the SLA Due field in the Task form?

My client has requested a custom field that behaves like the OOTB sla_due field in the Incident form. The OOTB field updates ONLY when the old SLA Engine is enabled, and the customer wants it to be disabled.So I tried using the field watcher, but not...

  • Question

Manually uploading is no longer loading VIT's with CVE references PDI and client instance.

Hi All, We just moved SecOps to pre-prod and during the smoke testing, when manually uploading VIT's with a CVE reference number the rows are getting ignored. We tried CSV and excel uploads and manually specified Vulnerability ID are getting uploaded...

  • Question
  • Security Operations
  • Unified Security Exposure Management
  • Vulnerability Response

My instance is hibernating

Hello Team,Can anyone help me?Need Assistance  https://dev295167.service-now.comMy Instance is still offline. Please make it active to use this PDI. I don't want to loose any data.ThanksAshish

  • Question

Roles

In my Personal Developer Instance (PDI), how can I grant a user the security_admin role if my own user account does not already have the security_admin role?I want to do this without contacting or using another user account that already has the secur...

  • Question

Ai agent

Hi All,1)I am learning Ai agents , as a part of learning i am creating a POC where i need the AI agent to retrieve the field value of a incident and pass to another agent, how can i do this?I tried scripting but i am getting the error message that "T...

  • Question

Share Your Resource Management Challenges

Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room. If you're running into friction managing resources ...

  • Article

Is field mapping necessary when setting up CWM integrated teams?

We have setup a couple of EAP/CWM integrated teams to enable working with multiple records types when planning sprints. Doing so has created a CWM Board for that integrated team and the work items have been created as CWM tasks.  However the "Descrip...

  • Question

Project Change Log

I am looking for some way to track what changes are being made in projects so that it is easy to see what drives any change to milestone dates. At the moment, it doesn't appear that we can track this from the task level.Other PM tools have an audit l...

  • Question
  • Project Portfolio Management
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