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Zurich workspace

In Zurich release workspace .list page is not showing list for particular user but it's showing for admin . I've defined sys_ux_applicability_m2m_list role here and user is having that role but he can't see that role

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Mandatory field

Hello All , I have a mandatory field in a task of an item .The fact is this field can only be filled after a treatment and often by another team .Is it possible to set this field free during an assignment to a team and set it mandatory when we want t...

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Flow Question: Withdraw Request in Middle of Flow

We have a pretty basic Catalog Item Flow that does the following:1. Ask for Manager Approval2. Ask for Data Owner Approval3. Automatically add user to AD groups4. Wait 31 days5. Automatically remove user from AD groups added up in step 3 Note that st...

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I have created a database view (between attachment & incident table)

Hello Everyone, I have created a database view between attachment & incident table..with clause as:-incident_sys_id=attachment_table_sys_idBy this clause it is working as expected.But suppose if a incident record is having 5 attachments then it is sh...

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Resolved! Issue with Survey Assessment Layout

Hi. I am facing an issue with the survey assessment in ServiceNow. Currently, the smiley icons used for rating responses are not displayed in a single line. This is affecting overall look and usability of the survey. Please help me with this.

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Resolved! Announcements are not showing in portal even though they are configured in the backend

Hi We are suddenly facing an issue with announcements. They were showing on yesterday and disappeared today. I have checked everything and found nothing wrong.The records still have 'To' date in future.The portal is added to the records.They have val...

Question

Mandatory field

Hello All , I have a mandatory field in a task of an item .The fact is this field can only be filled after a treatment and often by another team .Is it possible to set this field free during an assignment to a team and set it mandatory when we want t...

Question

Coalesc script on Integration Hub Import

Hi All I have just set up the Intune Spoke and I am now using the capability of the Integration Hub Import to automatically pull data from Intune on a schedule. I need to create a Transform script to stop the same device being added every time the sc...

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Tag based Discovery

Hello ITOM Experts,Need some Step by Step guidance. Have gone through documentation and many threads.Still confused , how tagged based Service Mapping to be implemented. Q1. Is Basic discovery be done for CIs with Tags (key value etc.) (for non clou...

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integration

how to integrate servicenow with whatsapp,i need to send some message from servicenow with whatsapp.please let me know where can i get api's

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License metric for Akamai product

Hi Friends,Can you please help to find the license metric for Akamai Managed security service 3.0 license and Bot Manager license. Thank you

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Action in a subflow not executing, but status showing as 'Completed'

Hello devs, I have come across a strange issue in flow designer. So, I have created subflow, and there is a custom action being called in the subflow, for each of the records being looked up. Suppose there are 3 records in the lookup action, the subf...

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Personalize List Choices

Hi,Can anyone advise if, or how, to remove fields from the left hand slush bucket when you personalize a list. The scenario is that a table extends the task table. The slush bucket displays all fields related to both task table and table A, so users ...

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Looking for ServiceNow Professionals who is open for part time position

I am looking for ServiceNow professional in Europe or Middle East with at least 7 years of experience with either ITSM, CSM, ITAM, FSM, ITOM module. Let me know your availability to do a video call with me. Please send me an updated resume at chernan...

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Related list showing into Section form while adding custom relationship into it

We have a UI action on the RITM form to convert it into an Incident. We want the converted Incident record to appear in a related list. We created a custom relationship for this, but when we add that relationship as a related list, it shows up in the...

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