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New to ServiceNow Community

Hi everyone,I’m new to the ServiceNow Community and excited to learn more. Looking forward to exploring discussions, learning from experienced members, and sharing knowledge along the way.Happy to connect and learn together. Thanks!

  • Question

Preparing for ServiceNow CSA Exam – Any Tips?

Hi everyone,I’m currently preparing for the ServiceNow Certified System Administrator (CSA) exam. I’d love to know which topics need the most focus and what study approach worked best for you.Any tips or advice would be appreciated. Thanks!

  • Question

Pass file as input to a Subflow

I am creating a subflow that needs to append to a file opened in the parent flow. The file is a CSV, created using Begin File. I am not finding a way to pass this file into the subflow as input. Any ideas how to do this, please?

  • Question

Want to add One field in Pop Up of problem task record

Hi, When we click on complete button on the problem task record, there is a popup that appears and i want to add one more field into that popup. not sure where and how to find its configuration.Below is the Popup which is OOB functionality. I need to...

  • Question

Email notification when Record producer submitted.

Scenario is there is a record producer , i want to send a email notification when ever the record producer submitted only when on one particular choice for a question  but problem is the receivers email are based on the user input in RP , and some va...

  • Question

ServicenNow CSA Questions Doubt

This are some CSA question not able to get proper answer can someone please give me the correct answer with explanations, Why this is correct ans so I can understand the concept for my CSA exam. 1. An Administrator wants to review all the users havin...

  • Question

Resolved! Now Assist Panel Not Loading

Hello,After being provisioned a Now Assist instance by ServiceNow, I am unable to get the Now Assist panel to load in the top-right view. I have reviewed and attempted most troubleshooting steps outlined in the following KB articles without success:N...

  • Question

Service Portal Data table from Instance Export Issues

We have an issue where we are using a Data Table from Instance out of the box widget, and the table was pointed to Table A, but most of the columns that we show are from a reference field of Table B.  Normally users were able to export the records wi...

  • Question

Error: Tenable for ITSM plugin

The connection is setup and returning a 200 code. I have used their code to return the json for a specific chunk outside of ServiceNow, but it's failing inside ServiceNow. This specific piece always fails - https://cloud.tenable.com/vulns/export/{exp...

  • Question

Stacked Switches missing IP Address

Hi All,Our CMDB health results flagged our stacked switches because the IP Address field was blank. Discovery found the entire stack, created CIs for the primary and each secondary, and created all the relationships. However, the secondaries don't al...

  • Question

Dynamic Field Updates Based on IT World Region in Service Catalog

Change worldArea variable dynamically based on requested for's IT World Region In some scenarios, you may need to dynamically update a hidden variable based on another field’s value. For example, when the IT World Region changes, you want to set the ...

  • Question

Resolved! simulate Reference Quaifier onSubmit

I have a few fields with Reference Qualifier attached to them. Due to templates, users have some invalid values stored in them. I want to make sure that data is saved with only valid values. How can it be done to simulate the ref qual on those fields...

  • Question

Resolved! Platform Analytics Open in New Tab Blocked

We are at the beginning of building out our migration plan from Core UI dashboards and reporting to Platform Analytics and during validation of functionality I have found that when right-clicking a reference within a visualization and selecting to Op...

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