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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Select the column in the reference type variable

 Hello community, I have a reference variable that by default displays the "Name" column. I would like it to display the "u_managed_by" column only in that case. I applied this code:  But the visualization is like this: 

  • Question

Resolved! Show Custom CI Classes on Navigator

Hi Community,Good Day!There is a requirement to show custom CI classes on filter navigator.Actually some CI classes (Principal classes and others) created via CI Class Manager but these are not showing when we're searching on filter navigator. Need t...

  • Question

Task sla Business elapsed time' is greater than 'Actual elapsed time

Hi all,I'm seeing a weird issue for few Sla's, where  'Business elapsed time' is greater than 'Actual elapsed time'.Did anyone notice this kind of behavior? how this could happen?This sla has a 24*7 schedule with the caller's time zone. Thanks

  • Question

ServiceNow Knowledge Management and SharePointHi

Hi All,1) I have knowledge articles stored in ServiceNow Knowledge Management2) I want these articles to be shown in a SharePoint website. This as SharePoint front end offers many more widgets and allows a better User experience. Is there any article...

  • Question

Record from scoped table is added to global update set

I have an scoped table and I want to add records into my scoped update set, why does the scoped update set has to be split into global update set and scoped update set to contain the records. What can I do to make the records are added to my scoped u...

  • Question

DPM - Outage Record is not tagging

Hi All, digital portfolio Management workspace having issue that it is tagging Incidents and Major Incident under need attention for the respective the Business application, Service Offering and Service Instance.But i am facing issue with outage reco...

  • Question

Resolved! Change default Service Operation Overview Dashbaord

I seen the default overview dashboard was read only so I made a copy and made my changes now I want to update the default overview to my updated dashboard. I did find this article Solved: Change default overview / dashboard - ServiceNow Community but...

  • Question

Widget not showing up under certain circumstances (HRSD Cases)

I'm trying to understand how the HRM Case Info widget determines what info is displayed to certain users.Specifically, when a person tries to view a HR Case ticket (that they request for themselves) through the "My Requests" page they usually get thi...

  • Question

Data Visulaization and catalog variable reporting

We are currently limited to basic Data Visualizations for reporting. Accessing and importing ServiceNow Catalog Variables remains a challenge, as the current process is technically difficult and restricted to a few users.  What is the best practice f...

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