Add workspace to global search drop-down
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04-21-2025 04:52 AM
Hi,
Does anyone know how to add the Asset Workspace to the global search drop-down menu?
We have configured as per the below documentation.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1537094
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04-21-2025 07:04 AM
Hi @hvedha
Looks like some cache issue, if you follow the whole process as mentioned in the docs/ KB. Try cache.do and log login back.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-21-2025 10:13 PM
Hi,
I am facing the similar issue. @Dr Atul G- LNG Have you tried it in your instance? If you are able to achieve it, Could you please provide us the step by step guide for the same and share a screenshot of the outcome please
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04-22-2025 06:22 AM
I tried at my end and it is not working, might be some known issue. Log a case for this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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