Border is not showing up for fields in workspace.

SumitMahto
Giga Contributor

3 hours ago

1. Border line is not showing up for the fields in Workspace.

2. Also, not able to remove the dash (small horizontal line) for the fields saved as null value. 

Sharing the image below.

 

1. 

SumitMahto_1-1776333308971.png

2.

 

SumitMahto_0-1776332987598.png

 

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2 REPLIES 2

Tanushree Maiti
Kilo Patron

2 hours ago

Hi @SumitMahto ,

 

As per KBKB1638867 Fields Borders are missing for every field in Instance 

 

Validate these steps once :

  • The issue is happening because of the custom theme used in the instance which is set by using the system property "glide.ui.polaris.theme.custom"
  • Copy the sysid in the above property
  • open the record by navigating to sys_ux_theme record
  • In the custom theme record. The OOB Shape & Form Style is missing
  • Create m2m_theme_style record using the The OOB Shape & Form Style  or create a custom sys_ux_style and add the OOB  Shape & Form Style css in it.
  • After adding the Shape & Form Style. The issue get's resolved.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

2 hours ago

@SumitMahto 

was this working fine earlier?

Did you recently upgrade?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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