How to restrict the view based on role

[JK9903]

Hello everyone,

I would like to restrict users from changing the view in the RITM and sc_task tables. Specifically, if a user has the "xyz" role, the view should always remain as "demo view," and they should not be able to switch to any other view.

I have already created a view rule for this requirement, but users are still able to change the view. Is there a way to enforce the view so that they are always restricted to "demo view"?

[Dr Atul G- LNG]

Hi @JK9903 

https://www.servicenow.com/community/developer-forum/restrict-views-based-on-role/m-p/1718098

[maliksneha9]

To strictly enforce the view, you’ll need to go beyond view rules. Here are the practical approaches. You need server-side + client-side control for full restriction

1. Use Before Query Business Rule

(function executeRule(current, previous /*null when async*/) {

if (gs.hasRole('xyz')) {
gs.getSession().putProperty('sysparm_view', 'demo_view');
}

})();

2.  Client Script (Stronger UI Control)

function onLoad() {
if (g_user.hasRole('xyz')) {
var currentView = g_form.getViewName();
if (currentView !== 'demo_view') {
var url = new GlideURL(window.location.href);
url.addParam('sysparm_view', 'demo_view');
window.location.href = url.toString();
}
}
}

[JK9903]

Hi @maliksneha9 ,

I tried the script you provided, but it stops working at the GlideURL line. So I attempted to manually append `sysparm_view` to the URL:

(var url = '/' + table + '.do?sys_id=' + sysId + '&sysparm_view=demo_view';

window.location.href = url; )

However, this approach doesn’t seem to work either.

[yashkamde]

Hello @JK9903 ,

For this you will need to create view rule to prevent view access.

Navigate to System UI > View Rules :

create a record and in advanced write the script according to your condition.

If my response helped mark as helpful and accept the solution.