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Import set is saying Ignore with "No field values changed", but field values have changed

modonnell
Giga Expert

Having an issue where we are importing data from a remote instance. The data is coming into the import set correctly, but the transform map is not running as it says "No field values changed", but from opening the import set and looking at the data, I can see that field values have changed. I leave a comment in the remote instance ticket, which then gets sent to our instance. I can see from the import set that the comment I left is in it, so field values have clearly changed. Anyone come across an issue like this before? Thanks

 

This had all been working correctly up until about a week ago and then just stopped. 

1 ACCEPTED SOLUTION

modonnell
Giga Expert

Solved the issue - related to field mappings.

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1 REPLY 1

modonnell
Giga Expert

Solved the issue - related to field mappings.