Property to create logs from impersonate

Joatan Fontoura
Tera Guru

Hi!

In ServiceNow Administration Fundamentals E-book, students learn that there is a system property (glide.sys.log_impersonation) to control logs from impersonate.

JoatanFontoura_0-1740085560966.png

But even without this property, when an admin impersonate someone and after that check in sys_log table, there is a log for that. Does anybody knows something about this property or how explain this behavior?

 

JoatanFontoura_1-1740085730805.png

 

Thank you!

1 ACCEPTED SOLUTION

Veer
Tera Guru

@Joatan Fontoura 

 

If this system property does not exists then system automatically takes the default value, there are many such system properties which are not searchable but system will take default value and work as expected. 

Based on our need we can create and update this property. For now just create this property and try to set to false and check if it stops logging the impersonations.  

Please mark this as helpful / accepted solution if it resolves your issue.

Thanks & Regards
Veer

View solution in original post

2 REPLIES 2

Veer
Tera Guru

@Joatan Fontoura 

 

If this system property does not exists then system automatically takes the default value, there are many such system properties which are not searchable but system will take default value and work as expected. 

Based on our need we can create and update this property. For now just create this property and try to set to false and check if it stops logging the impersonations.  

Please mark this as helpful / accepted solution if it resolves your issue.

Thanks & Regards
Veer

Hi @Veer!

Thank for your answer! It really makes sense!