Report on Database view
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01-21-2025 12:20 AM
I have created a database view that combines an incident table and a metrics definition table, and I have created a report on the database view. User was able to access the data from the list view but was unable to view the data on report. Getting the attached error.
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01-21-2025 01:24 AM
did you check with that user you are able to open metric_instance.LIST table and see the data?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 01:31 AM
user was able to see the data in the table list view, but unable to view the report
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01-21-2025 01:59 AM
strange
is it visible for admins?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 02:00 AM - edited 01-21-2025 02:02 AM
@Ankur Bawiskar Yes it is visible for admins and I have also found that to view the sys_db_view table, the admin role is mentioned in the ACL
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01-21-2025 02:52 AM
which ACL are you referring? please share screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader