Report on Database view

GBS
Tera Contributor

I have created a database view that combines an incident table and a metrics definition table, and I have created a report on the database view. User was able to access the data from the list view but was unable to view the data on  report. Getting the attached error.

GBS_0-1737447507118.png

 

19 REPLIES 19

@GBS 

Did you try creating a fresh database view?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

Yes and created a report on that database view 

Mark Manders
Mega Patron

With a database view you will need to make sure that the user has access to all tables involved (db view, and the tables it is created of).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Shruti
Mega Sage
Mega Sage

Hi,

Check the report_view ACLs on both the tables. Make sure the user has required roles to access the database view report

Shruti_0-1737448279743.png

 

Ct111
Giga Sage

Go to  ACL module and verify the ACL's 

that start with name incident or  metrics  and have type as report_view

and understand what is blocking the access in roles or under script section.