Report to get the count of users login to platform and Portal

[Prudhvi Raj Y]

Hi Team,

Is there a way to find out how many user logged into ServiceNow platform in the past 3 months and users access the ESC portal in the past 3 months.
Please advice, Thanks in advance.

Regards,

Prudhvi

[Dr Atul G- LNG · Accepted solution]

Hi @Prudhvi Raj Y 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749943

[Dr Atul G- LNG · Accepted solution]

Hi @Prudhvi Raj Y 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0749943

[Ankur Bawiskar · Accepted solution]

@Prudhvi Raj Y 

to get logged in users in last 3 months -> sys_user has field Last Logged In, you can use that

also check this

User login-logout statistics/report for an instance 

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[Tanushree Maiti]

Please refer this links, see if it helps you:

Finding the users logged in to the instance - ServiceNow Community

For user session in portal, check Customer portal usage dashboard under Self service->Dashboard

Link:

Customer Portal Usage dashboard • Zurich Customer Service Management • Docs | ServiceNow